[Resolved] Acronis Does Not Like SSDs
I consistently have trouble trying to restore my system onto an SSD (Kingston SNV225-S2/256GB) from an Acronis image even if the image has been made very recently from the same drive. Chkdsk /r /f cannot find any problems on the disk, but Acronis reports errors like "Failed to write to sector 14,567,720 of hard disk 1. Direct R/W operation has failed (0x59001)". This happens to attempts to recover to any of my two SSD of the same model. Could it be that chkdsk and Acronis check different things? Could it be a peculiarity of SSDs or this particular model? Could I have more luck if I use a different imaging program, like Paragon or Ghost? Will the internal Windows imaging work? For now, I restored the system (using the same Acronis image) onto a rotating HDD, but the speed degradation is dramatic...
Win7 64-bit Ultimate, Acronis True Image Home 2012, but exactly the same was experienced with Acronis True Image Home 2012.
Issue resolved here.
I just upgraded 2 Windows XP Home PCS to ATIH 2012. On one ATIH 2012 works OK, on the other it is a nightmare of BSODs, failed backups, spontaneous reboots and failed validations, so I had to uninstall it. The PC it fails on has an Intel SSD, so I suspect this is the problem. If so is there any timeframe for this to be fixed?
Matt & Everest,
Suggest you open an official support ticket with Acronis on your issue while still within the support window.
Along the left margin is link to "How to get support".
I contacted support a dozen times in the days after purchase and tried all their suggestions. I even tried validating from the startup recovery manager but this failed too. I am quite persistent but in the end I had to give up and uninstall as it is clearly a major software fault.
You don't have some caching/acceleration that leverages the SSD, by any chance? Intel chipset Z68 and such support this now to cache content from other disks.
It has a Asus P4P800 SE motherboard, which is a few years old and would not do that fancy stuff. I was using ATIH 2011 on this PC and it had none of these problems. When I upgraded to ATIH 2012 wa when the fun began. It's a pity because ATIH 2012 is faster to load and you can actually see the taskbar!
The PC it fails on has an Intel SSD, so I suspect this is the problem.
fwiw I have a 160GB Intel SSD in my system (SSDSA2M160G2GN) and it works fine with ATIH *2011*. I have yet to install 2012 (though I do own two copies.)
I just reinstalled ATIH 2011 and now validation fails in that too, even though it used to work before I installed ATIH 2012. However I can still access and use the backups, so I've just turned off validation. I would be interested to know how ATIH 2012 works for you, if you are brave enough to try it.
Not brave enough to try it and will probably never install it. I see myself trying something different next time I install my OS from scratch if not sooner. Time'll tell I guess.
FYI I've had no problems with my SSD (TI 2012), I've been backing up and also ran a few restores. See the details in signature for SSD & system.
ATIH 2012 worked for me fine, restoring to a Crucial M4 SSD. Saved me from reinstalling this weekend :)
Thanks for that info, maybe it is a problem with the Intel SSDs. Or maybe it is a software conflict, but it is a pretty basic business PC which worked with ATIH 2011.
IN that case, I'd backup up the curent data files, restore the pc to when it had ati2011 installed, rstore the newer data files, and just bypass ati2012. It's probably not worth the headache and besides, Acronis, if history is any indication, will have new version in the fall.
Hello everyone,
Thank you very much for your posts and thank you for your kind help everyone.
Everest and Matt, I was able to find your cases and we are currently investigating these issues.
Should you need additional help feel free to contact me directly.
Thank you.
I have just had to replace the motherboard which had bad caps and was giving me all sorts of BSODS. Sorry Acronis, not your fault this time!
Thanks for the update to let us know!