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[Resolved] Contacting Acronis Support

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Hi, I have now been on hold for over 1 hour waiting for support, live chat does not connect so I thought I would try in here!

1hr is not an acceptable period of time to be waiting for support on a business product.

Do you have hours of working? if so what are they?

Look forward to you "prompt" response.

Kind Regards

James

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Hello James,

Thank you for your post and welcome to the forum.

I am very sorry for the delay, I am not sure what caused it at the moment.

We offer technical support 24/7 via chat and phone. I will forward your comment to our Management team and I would really appreciate if you could contact me directly in case you need additional help.

Thank you.

Hi Anton i have sent you private message.

Look forward to a speedy resolution.

Kind Regards

James

Hello James,

I checked your case and it appears that you were able to get in touch with our Support team.

Feel free to open a new thread if you have a different issue.

Thank you.