RESOLVED: event code 0x013C0005 using Acronis True Image Home 2012

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(moved to this forum at Colin's request).
OS Win Vista Home Premium, using Acronis True Image Home 2012, Update 2 (build 7087). Scheduled backup of non-system drive partition (backup of files and folders) started failing with Scheduled Backup "Operation has completed with errors" event code 0x013C0005 approximately 4 weeks ago. I cannot locate any information regarding this event code or how to troubleshoot the cause. When I double-click the backup file (.tib), I am able to open files that were modified just before the scheduled backup, so it appears as if the backup may be occurring, but I cannot trust a backup that does not complete with any message other than "Operation has succeeded".

Does anyone have any idea about the problem indicated by the event code and/or how to resolve this issue, so I can trust my backups?

I have attached a log of today's backup. There were no errors in the Windows Application log. I also attached a pdf of one error found in the Win System log. There were no errors in the other Win logs. I do not recall any change to my system on Jan 16 (the last day that the backup log indicates that it completed successfully), but there may have been OS updates or updates to one or more programs.

Thanks in advance for any assistance with this.

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2013-02-12-090950winsyseventerror.pdf 95.48 Ko
mar 12/02/2013 - 15:50
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Your backup file is being created successfully, but the task is looking for a full to base the incremental backup on, and is not finding it. It looks as though it is creating a full backup in the log you sent, since there is no full to start from. In addition, you have auto consolidation turned on, and it too, is looking for missing files that it needs to use for the consolidation process. The generated errors are because of the missing files. This can be a result of editing the task, manually deleting files from Windows explorer, or issues with Acronis loosing track of which files belong to the version chain (set of backup files).

I would suggest you stop using this task, and create a new task pointing to a new empty folder on your backup destination.

Once you have a new backup working as you need it to, you could either delete the old task and its backup files, or just remove the task from the list, and keep the old backup files as spares. I would suggest that you perform a validation on any backup files you decide to keep from the old task.

The Schannel event log error is unrelated to Acronis backup issues.

mar 12/02/2013 - 20:41
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Event code 0x013C0005 error was resolved by using the manual validation process.

Thank you, James, you were correct in your problem analysis and advice and I appreciate your taking the time to provide assistance. I resolved the problem yesterday afternoon and my backup completed successfully this morning. I first selected the option to validate the backup archive. Seven messages appeared in sequence "Validating all versions of the backup archive. Version # (7 - 1) could not be located". In each case, I selected the option to ignore the sequence version and proceed. After a time, the process completed with the message "The backup is valid". This morning, the scheduled backup process began with the message "The backup is valid" in the status window.
Somehow, the first seven backup files were not being recognized, causing the event code and error message. Even though I had validation "on" as part of the scheduled backup, it could not fix itself and remove the errant files from it's records, however the manual validation process did.

Just to be safe, I will create a new scheduled backup in a different folder and, after a time when I no longer may need accuss to the current backup files, delete the existing one.

mer 13/02/2013 - 15:18
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Glad to hear you are back up (pun intended) and running!

If you wish, you can edit the original message Title to reflect that your issue was [SOLVED].

mer 13/02/2013 - 15:43
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.