Aller au contenu principal

[RESOLVED] Unable to install True Image 2013 on Win8

Thread needs solution

Hi I have just purchase True Image 2013 and have tried unsuccessfully to install it on my Win8 (32 Bit) Dell laptop E5410, with its drive replaced by a 250 Gb SSD. On clicking the installer (ATIH2013_5551_en-EU.exe) the following happens:

1. The Win 8 User Account Control Window Appears requesting permission for the program to make changes
2. I click 'Yes'
3. A Win 8 banner is displayed stating ' "This App can't run on your PC"

Issue resolved here.

0 Users found this helpful

I don't think that problem has been reported by anyone else before.

Click on the installer file and select 'run as admin' and see if you get any further. I would suggest switching off UAC and your firewall temporarily during the install process.

Your suggestion did not work, so I re-downloaded and installed without issue. I guess the file must have got corrupted - thanks