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restore failed

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acronis true image 11 - restore attempted for first time from incremental backup on ext HD. I suspect I have a virus in my xp PC, slow unstable performance, slow unusable internet connection, went to restore from 1 month old backup, executed from windows, goes through process, reboots, back to where I started from, no change! I purchased this software for just such an occasion as this and it doesn't seem to work! am I doing something stupid? any help appreciated.

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What do you mean "no change"? It didn't take you back to the month-old place in time, or it took you back but the performance didn't improve?

Derek,

Make sure you do your recovery from the recovery CD. Most users of ATI backup a disk or partitions, from Windows, but always restore them from the CD. Of course, some use other combination or protocols, but this is the best practice.