restore reports as 'succeeded' - but hasn't

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I've searched around but haven't found a similar problem to this one.

I backed up some files from an old hard disk to my USB drive. I want to restore them to my new hard disk. I have 12 .tib files totalling 45GB. When I go through the restore process I select one of them, choose a new location, select absolute path, go through the rest of the steps (I make sure the files I want to restore are selected), click Proceed, the operation takes about a second, says 'The operation was successfully completed', but no files have been restored.

If I validate the archive it validates successfully (and takes about 30 mins).

I'm confused as to why this is happening, and as I'm not getting an error message I have nothing to work with.

I'm using Acronis True Image Home 2009, build 9,770.

Any suggestions?

thanks

A

sam 19/09/2009 - 07:39
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Commentaires: 843

Hello Alastair Salmon,

Thank you for choosing Acronis Disk Backup Software.

Please do the following to resolve the issue:

1. Download Acronis Scheduler, which is a special utility to update the scheduler service;
2. Extract the downloaded file and run install.bat. The utility will automatically update the service;
3. Reboot the machine;
4. Recover images again

If this does not help, Please try to perform the operations using Acronis Bootable Media. To create it please follow: Tools -> Create bootable rescue media. Then boot your machine from it and you will be able to use Acronis True Image without booting any OS.
Acronis Bootable Rescue Media is a standalone version of Acronis True Image Home, burned onto a CD and based on a Linux operating system.

Thank you.

jeu 24/09/2009 - 07:55
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