Restore Wizard freezing - TIH 9
I am unable to restore my Vista system disk from the bootable Acronis recovery CD because the Restore Wizard will lock up. There are no error messages reported. My system backup TIB file appears to be fine, and all the incremental versions are present. The backups are on an external USB hard drive.
Would anyone be able to suggest any steps iù can take to troubleshoot this, please
Thank you,
Terry
Pat,
Thanks for the reply. It turns out the problem I descrbed of the Restore Wizard not responding was due to my impatience. After posting I retried the procedure and found the Restore Wizard DID respond, but only after several minutes. When it did respond, it displayed an ERROR dialog with the message: "MFT bitmap corrupt". It also went on to suggest I check my disk AFTER the restoration was complete, so I proceeded with the restoration effort, and it reported a successful restore.
When the system rebooted at the end of all this, it failed - not surpringly - with the message to the effect that the boot sector was corrupt or could not be found. In your view, would it be advisable to get a low-level format done on this disk, and THEN restore the image backup, or is there some other procedure I can carry out to repair the necessary boot parameters?
Cheers,
Terry
You can use the Vista installation DVD to repair your startup. Boot on it, choose install, repair. You might have to go through a few passes, rebooting each time.
http://www.vistax64.com/tutorials/91467-startup-repair.html
If it tells you it cannot repair, you will have to use command lines to fix it.
http://cyberst0rm.blogspot.com/2007/04/how-to-fix-bootmgr-is-missing-in…
Thank you for the links. My attempts to repair the disk using the command line methods you cited failed, so I was forced to re-install Vista. Following the installation, I rebooted using the Acronis Recovery CD thinking my system disk would now be detected properly and that a restore operation from my system image backup would proceed smoothly. Instead, the Restore Wizard again failed to respond once I got to the screen where the Partition C properties would normally be displayed. I waited, but this time there was no error message. The Restore Wizard remained unresponsive.
My uestion is: does the Restore Wizard pull the information for this screen from the image backup file or does it read from the disk I specify in the step previous to the Restore Wizard? If the latter, why would it fail to pull partition information from a system disk that is booting into the OS successfully?
Terrence,
I don't know the answer to your question. It looks like you have a hardware support issue. Is it a new disk or system?
ATI v9 is an old version. If you can, install the trial version of ATI 2011 on another computer (or this computer), create a recovery CD and see if it works better.
Thanks, Pat L.
The disk is my original system disk, a Seagate 250GB SATA drive.
FWIW, I created the system image backup we have been discussing using ATI from within Windows. Let's call it Image A. Immediately following my re-installation of Vista I created another system image backup, but this time using ATI from the Acronis Recovery disk. This would be Image B. If I run ATI from the Acronis Recovery disk and try restoring Image A, I am presented with a list of two partitions to restore: the C: drive and the MBR. If I try restoring Image B, I am presented with three options: the same two as with Image A, plus an option to restore the entire disk. When I choose the entire disk, the partition information comes up just fine, suggesting the restore would work (if I proceeded further). The problem seems to be with the system image backup produced with ATI from within Windows.
Can I conclude from this that a system image backup will work ONLY when ATI is run from the Recovery disk? Has anyone else here successfully restored a system image created by ATI 9 from within Windows??
Regards,
Terry