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Restoring a back by pressing F11 at startup (Win XP)

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Hi,

Firstly, apologies if this is covered elsewhere - I've had a search through the forum and can't find anything similar but I'm happy to be correct if I'm wrong.

Essentially, the problem is as follows:

I've had a few problems with my computer over recent days (not booting, blue screening and the like) so I took a back up of my whole "Windows drive" before formatting the drive and re-installing Windows XP.
My idea was to use the option to press F11 on boot up and use the Acronis Launcher (?) software to restore my back up.

Unfortunately, having formatted the drive and re-installed Windows XP the option to press F11 has disappeared from startup.

When I try and open ATI11 in Windows I get the following error:

"D:\AcronisTI\TrueImageHome\TrueImageLauncher.exe [D drive is a 2Tb internal hard drive I purchased in order to back up my original "C" drive]

This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."

Unfortunately, when I try and re-install the product it tells me that "Windows Installer 3.1 or later is required".

Is there anyway I can get ATI11 to run and allow me to restore my back up? Or am I resigned to having to re-install things from scratch?

Any help would be greatly appreciated.

Kind regards,

Martin

P.S. My PC specs are:

Dell XPS Gen 3 (3.4Ghz P4)
4GB RAM
250GB Internal Hard Drive (C:)
2.0TB Internal Hard Drive (D:)

0 Users found this helpful

You can use your user created TrueImage Recovery CD to restore your backup back to just like it was at time of backup creation.

If you did not create such a CD, then return to your registration page (where you registered your serial number) and download the iso bootable media and use the download file to burn the CD as an image onto a blank CD.

Thanks for your help GroverH,

I've just been in contact with Acronis Tech Support to get hold of my serial number (it's in my e-mails which is part of what I need to recover!!).

I'll get the iso burned to a CD tomorrow morning and take things from there.

I'll post the results on here as soon as I have them.

Kind regards,

Martin

Well I'm confused--you said Martin that you were having problems with your PC and made a backup. If you restore from that backup, you will restore the problems to it!?

Tom,

Yeah, the problem I was experiencing with my computer was that it wasn't loading Windows correctly. It would bring up the Windows XP logo on the black screen and would then restart.

What I'm hoping to do is get my data back on and then repair Windows using the "repair Windows" option in Windows setup. As I understand it this will rebuild the registry of my machine (which is what I think is causing the loading problems) whilst retaining my data. Is this likely to work?

Kind regards,

Martin

P.S. GroverH - the boot media thing worked perfectly first time. Thanks for the tip.