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Stop operating system Win8.1 x64 (SSD)

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Hello
I have difficulty with the computer when installed Acronis True Image 2014.
Remove Acronis also not possible, since no time to finish the uninstall process hangs as Windows.
I ask before to provide support, give me two files .bat or .reg, which can be used to delete records from the registry startup programs operating system, and the second to add these records and to continue testing the program Acronis.
It is necessary to quickly remove the program from startup and restart the computer system for further work.
Otherwise there is a danger of blocking the system with further rough reboot, which may cause loss of data and impossible Your system Using the operating system is ideal as it is now.
I turned for help to support Acronis - [ref: _00D30Zcb._50050SRcHf: ref]. Unfortunately have not helped.

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I have the same issue, I have just purchased an upgrade to True Image 2014, all starts ok when I wish to take an image of my SSD to a USB3 hard drive, Pop up in task bar asks for a restart, which I do and then nothing happens to the Image, USB hard drive remains empty.
HELP please.

Does True Image 14 work to clone an SSD???

Yes it does, but cloning or restore should be done from the recovery CD, not starting the operation from Windows...

I can get there product support from Acronis officials?
Please help me by answering these questions for the first time topic.
Thank you.