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Support, please.

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I just bought this product on-line and was assured of support (30 days). However, "push" has now come to "shove" and there isn't a phone number to call. The chat support isn't operative, either. What gives with these people?

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Greg,
If you have not done so, do register the 64 character serial in your online accont.
After registration, the Live Chat option should become available.

Signature link 9 below can help.