Sync Feed Not Found Error

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Hi

First of all I want to comment on the support by Acronis. I bought a full license for True Image 2013 and now I am having an issues with the sync process and need to pay for the support? Strange way of doing business So this forum is my next and last hope!

I have True Image 2013 running on windows 8 and connect a Synology share as a drive letter. Everyone can access the share with full control. I want to sync a local folder with the sinology share. When I create a sync the sync is visible in the True Image user interface but the sync is not working. After some time I get the message "Feed not found". I don't want to use the acronis cloud as this process is running locally in my network.

Does anybody know how to setup this type of sync process so that I don't get the feed error?

Thanx in advance
Patrick

mer 27/02/2013 - 21:27
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Hello Patrick,

Thank you for posting and welcome to the Acronis forum.

We have a trial version of the software which is fully functional for 30 days in Windows. In addition, we have a 30 day aftersales support via e-mail to address any issues that can appear with the software.

As for the technical issue that you reported, it can be caused either by an incorrect registry key, to fix this problem please recreate the sync. Please make sure that the sync is created under the same user that is going to be using it.

Another possibility for this issue is that the sync was created using one user and you are trying to run it under a different user.

If you continue to experience this issue please contact our Support team directly with this report.

Please let me know if you have additional questions.

Thank you.

mar 05/03/2013 - 16:55
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
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Hello Anton

Tried your suggestions but nothing fixed this issue. Completely deleted the sync and recreated it under the right users but didn't help. Your suggestion to contact the support failed again. I don't want to pay for technical support as I already bought a full license for the True Image product. Why should I buy a license if I only get support for 30 days??? I have not been using the sync functionality when I first bought the product. After some time I decided to use the sync functionality which was more then 30 days after I bought the product. I think it is very strange to pay for support when I starting to use new functionality not within the 30 days don't you think?

SO I still have the Feed not found error. I am trying to sync two local(!!!) drives. So I don't want to use the cloud as this would not be necessary in my opinion.

Hope you can help me to fix this error. If you need any more info please let me know.

Patrick

ven 08/03/2013 - 22:17
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i have this very same issue - i dont understand this error as it doesn't even explain itself - patrick did you manage to find a fix for it ?

lun 01/04/2013 - 14:33
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also searching the forum this error is encountered a LOT !! http://forum.acronis.com/search/apachesolr_search/feed%20cannot%20be%20… - yet not one of these people seemed to find a fix to this problem :(

lun 01/04/2013 - 19:57
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GREAT i have just found the problem to this issue.

Because i had disabled the below programs in windows startup (as i never wanted them to start with every boot up as i didnt think i needed them)

Acronis TIB
Acronis True Image Scheduling
Acronis True Image Status Display

when i started acronis the main program it never told me there was a issue that these programs where not running ?? (gesss it would of saved me a lot of time if it had !!!)

once i re-enabled these 3 files on the startup and rebooted my machine - its all working fine and as it should.

so there you have it sometimes you just gotta live with those pesky startup programs slowing your boot time :) well at least i upgraded to a SSD and its a whole lot faster :)

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lun 01/04/2013 - 20:16
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Hello Patrick and Peter!

Thank you for taking time to contact us.

We tried to reproduce your problem, but everything passed successfully, even with disabled startup services.

Could you please inform us, if your problem is still actual, please reproduce the issue again, after that obtain Acronis System Report and send it to us , please collect it as here.
I will send you a personal link personally for upload on our ftp server.

Thanks for your cooperation!

mer 03/04/2013 - 06:06
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
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Hoi Reimer

I just checked this issue and still have the same issue. I will collect the information. Please send me the link for the ftp so I can upload it as I really want this issue to be resolved.

Thanx
Patrick

mer 03/04/2013 - 19:11
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Patrick Smits wrote:

Hoi Reimer

I just checked this issue and still have the same issue. I will collect the information. Please send me the link for the ftp so I can upload it as I really want this issue to be resolved.

Thanx
Patrick

hmm works for me - disabled these start programs again and shut and rebooted and the 2nd time (first time didnt work) i booted up the sync stopped working

so i enabled them in boot up and and shutdown restarting and its syncing fine again

strange that it didnt fix your issue

sam 06/04/2013 - 08:41