Target drive is running out of space

Michael,

Have you run chkdsk /r on the destination disk?

Is the drive accessed via your network or is it a USB/Firewire attached drive?

Colin,

I have a similar problem. I've been using ATI for years and love it. I upgraded to 2014 Pro and it worked as usual until a week ago. Now I get the Target drive running out of space message. I keep my images on a 2 TB drive dedicated to them. I've tried saving to a different drive empty with he same message. I've tried saving to my ASZ partition with the same message. I've tried it to a USB3 attached empty drive with the same result. I've partitioned my 2 TB drive to two 1 TB partitions and reformatted them. Same result. The C:\drive I'm imaging has yielded images of about 53 GB (full version). Is there any possibility of a glitch in the new update? The only thing working is the non-stop backup I have going to my ASZ partition.

When I "ignored" the message and proceeded, the image resulted in a corrupt message when verified.

By the way, my support ended 12/27/13. Timing is everything!

Your help is appreciated.

Dave

Michael and David,
Colin will respond but we need more info.

Please post a screen capture of your backup scheme
plus a picture of your backup file storage folder sorted on date/time sequence.
plus a picture of your Windows Disk Management graphical screen.

Have you checked whether you have an space limit set?
One checkblock is listed in the Notification section and another checkbox list ed in the backup scheme.

Grover,

I've attached three of the screen shots you requested (I think). I don't know what you mean by the "Windows Disk Management graphical screen." Could you let me know what that is. If you mean DIsk Management in Control Panel, I've attached a screen shot of that.

David,

Could you provide a snipshot of the contents of your Acronis image folder please (if you could enable detail view, that would be helpful)?

How many images are in the archive at the moment?

Is your defrag program defragging both your C: partition and or your image partition?

I don't see your SZ listed in your Disk Management screen shot, is it supposed to be the 453GB partition on disk 2?

Are you using default compression or custom?

Could you provide a snipshot of the image selection page (see attached snipshot)?

Are you sure you the task has correctly selected the destination drive?

You mention 'updating', are you referring to the update from build 5003 to b6614 or from 2013 to 2014? If the latter, was this task working with 2013 and immediately failed with 2014? Has 2014 worked at all as far as imaging is concerned and suddenly failed?

What does the task log show?

Just as an aside, you can have upto 4 primary partitions per physical disk, so disk 0,2 and 3 don't have to be logical. Looking at the disk sizes did you have some sort of RAID at some time?

Colin,

I'm not sure which image folder you would like to see. I have them on various drives. I'm rather anal about keeping images on two different drives...just in case. I've attached a shot of a backup folder. My primary folder was on the drive on which I deleted the partition (it is 2 TB and had only one partition), cleaned and repartitioned into two, formatted and still received the "not enough room" message on empty 1 TB partition. Those images are gone.

I use Diskeeper to defrag all partitions/drives except ASZ.

Yes, the correct drive is selected.

As to "updating," I've been using ATI 2014 Pro for long enough to have the support warrantee expire, however long that is. During that period, everything was working well until a little less than a week ago, at which time I started getting the not enough room message. By update, I meant from one build to the new one (I don't know the numbers). From what I could find on the internet, apparently there was one.

If I've missed a screen shot you wanted, please let me know.

This morning I booted to my ATI 2014 rescue disk (which loaded saying it was 2013) and made an image of my System Reserve and C partitions without incident. Image was valid. No "room" message.

Thanks for your continued help!

I am confused. Would you clarify.

The target disk which is running out of space is Drive T and T does not show in your Disk Management pciture.

Your backup sheme reads FULL but the storage disk folder shows the backup files to be only one full plus several Inc.
Is this difference the result of a recent edit of task?

Shouldn't the target disk read as X where the files are being displayed?

http://forum.acronis.com/system/files/forum/2013/09/45079/acronis_out_o…

edit:
OK. The image in question for Drive T is part of the first original post on this thread but the orignal post wasnot by David--hence the confusion.

Grover,

We are both confused as the image shown in the link in your post is not of my computer. I don't know where it came from. Check the images I posted above. I don't have a partition "T"

Dave

For what it's worth, I tried to make a full version image and received the same message. I've attached two screen shots.

I've been using Acronis True Image products for quite a while and am familiar with their use. Actually, I was using Drive Image before Acronis bought them. Just to say I do know how to use the product, although I'm not an expert.

Happy New Year!

Would you mind going into edit mode on the Test Task and show and examine the selection of that are are included within the test.
Is what was being included within the backup the same data both instances of "not enough space".

Have you done any checking recently for file errors or disk errors?

The data is the same: System Reserve partition and Windows partition totaling 98.6 GB, with compression, about 53 GB. As to the drive to which the image would be written, I've started with my normal Image 2 TB drive. When that yielded the no room meassage, I tried my Image Backup partition (to which I copy a new image which has already been made), then a new drive which I partitioned and formatted, and then another drive which is connected by USB3, and finally the ASZ partition. I find it unlikely that all of them are bad. I did run CHKDSK on the new drive, which showed no errors, before trying to backup to it. All of these yield the same error message for ATI which is attached to one of my previous posts here.

I've ordered a new 2TB drive, but it has yet to arrive. Again, I don't believe all of my drives are faulty, especially the ones which were not previously connected to the computer. I use an APC so I doubt that a surge of some sort has had an effect on my compter as everything else runs normally. Also, I downloaded Macrium free and ran a backup to one of the above drives with it without incident . The backup was verified.

I have to believe that the problem lies with ATI and it just showed itself within the past week or so.

I really do appreciate all of your attention even if the problem doesn't get solved with this discussion.

I have another thought. I'd like to uninstall and then reinstall ATI. Perhaps it has some sort of corruption. My concern is that I'll get a message that says I've exceeded my allowed number of installations (which is One). Do you know anything about this possibility? Is this a stupid idea?

David,
Just for kicks, open Win Disk Management and assign an unused drive letter (such as Z) to the unlettered partiton on your system disk.
Then check for errors
CHKDSK Z: /R

also check
CHKDSK C: /R

After completion, remove letter Z so the small partition becomes unlettered again.

I would be very curious about the results.

thanks.

I gave the System Reserve partition a letter, but CHKDSK returned a message which is attached.

If I force a dismount, how do I remount it after running CHKDSK?

Should I boot to the dos prompt after changing the letter and if so, how do I remove the letter as Windows will not boot without the System Reserve partition. It's been YEARS since I worked in DOS and have forgotten almost all of the commands.Can I run CHKDSK in another way?

For this, I need more instructions.

>>I have another thought. I'd like to uninstall and then reinstall ATI. Perhaps it has some sort of corruption. My concern is that I'll get a message that says I've exceeded my allowed number of installations (which is One). Do you know anything about this possibility? Is this a stupid idea?<<

I don't think you'll run into that problem. If it says you have it installed on a different machine, ATI just directs you online where you tell Acronis that the previous installation is no longer valid, then it allows you to install.

When checkdisk is run on a system active partition it will normally ask to reboot the PC as it won't run chkdsk /r (or /f) with the Windows using the drive. Remounting happens when the system is rebooted after checkdisk has finished running.

It is advisable to definitely not defrag a partition or disk that contains the image archive, this is making you more vulnerable to a damaged archive. If possible only defrag your drives once a month or less, every time a defrag is run on a disk/partition that is to be imaged, the change in sector placement will cause TI to make incremental or differential images that are close to the size of a complete full image.

This makes it easy to run out of space very quickly.

I expected to get that message (to reboot), but as you can see from the screenshot, that wasn't an option. Should I force the dismount and will it then, upon a reboot, mount it again automatically? What about the drive letter on the System Reserve partition?

Also, I just tried to make an image of my System Reserve/C: partition to a network computer and got another "running out of space" message on a good drive there. I'll try a reinstall and if that doesn't work, give up. My computer is working well with the exception of ATI. Maybe, if there is another update, I can try again. I'll let you know if the reinstall works .

Otherwise, I appreciate the time you've spent working with me on this.

David,
The mount question you got was not unexpected. You can respond yes to dismount and after the check you can observe if any fixes occurred.
The system should reboot without issues and after the bootup, you can remove the temp drive letter. The appearance of the temp drive letter is mostly just a distraction and its presence does no harm but its presence is a distraction so best to remove the unplanned drive letter.

Well, I can't repair ATI and I can't uninstall it either. It just hangs (see attachment). I let it go for over an hour and nothing. I did manage to uninstall it in Safe Mode, but on the restart, the computer gave me a blue screen after the Windows symbol ended. Fortunately, I had the Macrium image I made yesterday and restored to yesterday's state. I have no choice but to let ATI remain on the computer, but have deleted all stored backup tasks as well as the ASZ partition (did that before I tried the repair and delete tasks). I trust that my old ATI images can be restored using my Recovery Disk, should that be necessary.

Again, I thank you for your patience and willingness to help. Not all tasks are resolved in the way we'd like.

It a good thing you have a restorable backup. I would have thought that some of your TI backups would have been restorable from the TI Recovery CD.

The most logical thing to try would be the Cleanup utility which is link 9 inside my signature.
Be sure and read the written instruction about thing to check. Look under the "common" instructions.

Assuming that the cleanup completes, then you could reinstall.

If the hidden system partition was not checked for disk or file errors, this still needs to be done.
I am assuming that this partition may have been restored from the Macrum backup so any error is still there.

Grover~

I used the Cleanup Utility and uninstalled ATI. Before that I uninstalled Acronis DIsk Director as it said that it would effect other Acronis installs. After completion, I rebooted and got that same blue screen as before which says: Stop: C000013 The page can't start because %hs is missing. Try reinstalling the program to fix the problem. I made an image of my C:\ drive with the ATI rescue disk prior to this and it worked. So I conclude that there is something in my installation of ATI 2014 that is corrupt and I have no way to fix it.

I'll let the situation rest for a while and then perhaps put a 3 month old image (before the 2014 installation) on a see what happens.

Well, I couldn't let it go and put a month old image on using my ATI rescue disk. Oddly, the same out of space massage came up when starting to image my C drive. Again, the installation would not uninstall without giving the blue screen. Just to let you know. If you have any contact with Acronis Tech Support, you might let them know this is happening. I made a search and found many sites with the same out of memory issue. No solutions though. My build is 6614.