TI 2010 doesn't backup disk image to NAS

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For some time I've successfully used TI 11 to backup a full disk image to an external HD. I've now upgraded to TI 2010 and have been attempting to backup a disk image to a NAS unit but found it impossibly slow. After trying various suggested solutions I now read in 'KB 2954: Backing Up a NAS Unit' that 'You can only back up files or folders on a NAS unit. There is no possibility to back up the whole hard disk drive or partitions.' How can it be that TI 2010 fails to perform this central function when the user guide lists networked storage devices under supported storage media?

ven 19/02/2010 - 11:43
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If you backed up the entire hdisk into a single backup (all partitions), did you try doing a restore of the entire backup rather than singly restoring each partition?

ven 19/02/2010 - 11:45
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I think the knowledge base article relates refers to backing up a NAS to some other storage device or area.

Although, I've been trying to get system backups to work TO a NAS for months, and it's never worked, so I guess I'll go check out Norton.

There goes fifty bucks down the drain. Gotta love lousy software.

ven 19/02/2010 - 11:53
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I only have a single partition on my HD. I have successfully recovered this from a backip to an external HD. My problem is I cannot backup to NAS.

ven 19/02/2010 - 11:59
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pointpeninsula wrote:
I think the knowledge base article relates refers to backing up a NAS to some other storage device or area.

Thanks for pointing this out. So that leaves me with software that should work but attempting a 73GB backup to NAS ran for over 12 hours and was still only half completed.

ven 19/02/2010 - 12:59
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I'm in pretty much the same situation. After reading some of the comments on this forum about support, I'm wondering if a class action lawsuit would be a good idea.

ven 19/02/2010 - 17:41
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I'm still looking for a solution and turning my attention to the data transfer speed on my network.

ven 19/02/2010 - 18:45
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Roger Smith,

If you post some information regarding the NAS unit, it may help (brand, model, network connection speed, etc.). Perhaps someone else is using the same unit.

Also, what is your network setup? 10Mbps, 100Mbps, 1000Mbps, running through a hub, switch, router, etc.

If the entire connection between the computer and the NAS isn't 1000Mbps, the performance is probably going to be unacceptable for backups that large.

ven 19/02/2010 - 19:58
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I'm using MyXerver MX3600 network storage with a BT Home Hub 2.0 and Realtek 802.11b/g wireless adaptor 54Mbps. I'm looking at upgrading to a 270Mbps Netgear Rangemax Next Wireless PCI Adaptor WN311B - not 1000Mbps but is it likely to make a significant difference?

ven 19/02/2010 - 20:59
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Backing up and restoring over wireless always seems to be more problematic than wired. 270Mbps will be a lot slower than 1000Mbps (and that's assuming you even get close to 270Mbps on wireless).

ven 19/02/2010 - 21:05
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Thanks for the information and advice.

I may opt for a two-tier backup solution:

- from time-to-time full disk image on external USB HDD (which I keep in a secure location so in the event of fire or theft I wouldn't lose everything)

- daily updated backup of documents, photos, e-mails, etc on the NAS unit (readily available in the event of a problem with my pc)

ven 19/02/2010 - 21:24
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TIH 2010 does not non-stop backup to network drives as you found out....
I am very disapointed .....poor marketing . The product box says support of NAS drives...
SMB mapped drives as well as ftp support. It does not say Network drives "sometimes" cannot be used ... With this limitation, don't get much bang for buck over TIH 2009.

Work around until Acronis fixes this poor feature enhancement for NAS :
Do non-stop backup to USB drive (or other free partition) then use sync replication software like microsoft sync toy 2.1 or allways sync freeware. Can schedule task to run every 15 minutes (windows scheduler or AT cmd at dos prompt to sync one way to nas . Use at your own risk. It works for me . Once the first full backup copies , will be low network traffic to NAS mirror with the delta files. Sync applications will delete the delta files when consolidated on mirror, and then capture the new aggregate file. C'mon acronis this is simple stuff here !

mer 24/03/2010 - 03:59
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Hello all,

Let me comment this situation.

Roger, thank you for the suggestions! I will forward them to the responsible person.

Ray, our Non Stop Backup is intended to work with internal drives only, by design. Because it needs to constantly access the destination in order to correctly write the files. But any network connection can reveal some dropouts and packets loss...

Our Acronis True Image Home 2010 does support NAS and network storages for usual backups.

Anyway, I will forward this situation to the responsible team so we will surely consider the implementation in the future.

Additionally to this, you are welcome to ask me any other questions concerning Acronis, and I will assist you further.

Regards,

mar 30/03/2010 - 09:46
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.