TI 2010 doesn't restart after closing

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It has installed without any problems, and runs without a problem. However, if I close it and want to run it again later, it fails to appear on the screen. If I bring up the Task Manager, I can see the process running, but no GUI on the desktop. If I terminate the process in Task Manager, the GUI appears when I run it again.

I've tried Ghost 15, Paragon, O&O DiskImage, and this is still my preferred choice. However, if I can't run it after closing it ...

My OS is Windows 7 x64 bit.

Thanks in advance.

ven 22/01/2010 - 09:42
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Same problem here. Same OS: Windows 7 Home Premium x65 bit.

I tried running as administrator but the problem persists.

Hope there is a solution to this cause is anoying to go to the Task manager to close the process.

jeu 28/01/2010 - 09:28
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Same problem here, OS Windows 7 ultimate x64 bit.
All builds after 5055 have this problem with my System.
Many mails and testing to, with acronis support, since nov. 2009...they coudn't locate the problem...!

I wait for the next build, if this problem is'nt fixed, I'll look for an other backup program!

sam 30/01/2010 - 20:35
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See #7678 in this Forum; last post:

I found that I could avoid the "hang on exit" issue by running TI as Adminstrator under windows 7.

Note that being part of the Adminstrator group does not appear to be good enough!

Try right clicking your Acronis True Image link, select properties and tick the run as Administrator box.

Good Luck!

NOTE: Once I did this in Windows XP (not Windows 7), I changed my "Run As" back to my normal credentials (I am a member of the Administrators Group) and everything worked great.

Bill Vallance

mer 10/02/2010 - 01:03
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