TI 2010 Home not recognizing Highpoint rocketRAID 2642 RAID 0 array drives
Hello I am trying to move a Windows install from one RAID 0 array to another RAID 0 array on Hightpoint rocketRAID 2642 controller with two WD 750g drives. when I boot from the bootable media CD i can see my external USB drive and the existing Raid array to choose as a source. I cannot however backup, clone or anything to the rocketraid controller raid array. Can you tell me specifically if you support this controller please?
I seem to be having a similar problem. I made my backups using Acronis True Image Home 2011 Build 6868 to a Raid 10 array using SATA drives on a Hightpoint Rocketraid 2301 controller on Windows 7 Ultimate SP1 64-bit edition. It took 30 hours to backup a 250 GB hard disk, but that's another matter. I let it run to completion and it was successful.
I created a bootable Acronis recovery CD from Windows and booted into it. It says "Starting Acronis Loader..." and then the Acronis Trueimage Home selector comes up.
I select "Acronis True Image Home (Full Version) and it shows the Acronis logo and says "Loading, please wait...".
After a bit, the Rocketraid controller alarms (starts beeping). I then get the messages:
ERROR: hpt37x: reading /dev/sdb[Input/output error]
ERROR: opening "/dev/sdb"
no raid disks
Reading all physical volumes. This may take a while...
If I continue to wait, it brings up Acronis True Image Home. When I select "Recovery" on the left, it shows me the backups on my RAID array. But if I try to validate the image (by right clicking on the image and selecting "Validate Archive") it says
Acronis True Image cannot detect volume 1 of "My_Partitions(3)" archive
Click Browse to specify another location, Retry to try again, or click Cancel
If I click "Cancel" the backup file disappears from the display. This happens to each of the backups I try to validate. "Refresh backups" doesn't make them reappear at this point.
This software appears to be profoundly broken. Highpoint RocketRAID controllers have been around for quite a long time, I can't believe they're not supported.
For what it's worth, I just finished the incredibly painful process of creating a Windows 7 WinPE CD with the Highpoint RocketRAID drivers and Acronis True Image Home 2011 on it. Now I can access the RAID drive and see my backups, they seem to validate fine. That proves that there's definitely no native support for Hightpoint RocketRAID controllers in the native Acronis recovery image.
Dennis,
As you know, ATI on the CD is a Linux version and Linux drivers don't have the same level of hardware support as Windows. Your options are:
- creating a BartPE pre boot environment based recovery medium (you will need Windows XP installation files to create this),
- creating a WinPE based recovery medium (you need the ATI Plus Pack to create this).
Thanks Pat.
The WinPE CD did the trick, once I figured out how to merge the Highpoint drivers and Acronis Trueimage home onto it. I still don't understand why there's no support for Highpoint RAID controllers, since they're very popular and have been around for years and years.
If it weren't so incredibly painful to use Trueimage Home (backup of a 50% used 250 GB partition takes 30 hours on my machine) I'd be more tolerant of the lack of driver support. Now lets see if the restore works.
Thanks again for the response.
You are welcome. Personally, I'd rather Acronis provided a WinPE by default: this would make it much easier for many hardware issues. Some argue that the boot time of the Linux version is much faster (true), and that the backup/restore time can be faster (not from my experience). I'd trade longer boot time for better hardware support any time :-)