TIH-2011 adds all the backups on a machine to the My Backups list. How to disable it?

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have more than 200 *.tib files from the previous installation of Acronis True Image Home 2011. They are the chains (full + incremental backups) of three backup tasks. I have reinstalled TIH from the Russian version to the English version.

When I start TrueImage.exe it starts searching for *.tib files everywhere and adds the found files to the My Backups list. There are several problems with it.

1. I don't want TIH to load all the backups to the list. How to disable this behavior?
2. It adds all the 200 pieces of backups as individual backups rather than three backups as it was before the re-installation. What should I do with these 200 pieces of backups? (acronis00.png)
3. It eats a lot of CPU horse powers - from 25% to 70% on my 4-core AMD Phenom 9850. GUI becomes very slow and it loads the whole list for about 20 minutes. What does it do? (acronis01.png)
4. I try to delete all the backups from the list and it does not delete them all. It deletes only a part of the list. I delete them again and it deletes another part of the list. I had to click "Remove from the list" -> "All backups" five times before it cleaned the list. I think it is a bug, although a minor one. (acronis04.png...acronis07.png) How to report bugs to the support team?

Individual backups are deleted without a problem. However I really don't want to repeat the delete operation 200 times. (acronis02.png, acronis03.png)

I have done some screenshots. Hope it helps.

My system is Windows 7 x64 Ultimate, AMD Phenom 9850 with 8Gb of RAM and two HDDs. One for data one for backups.

Fichier attaché Taille
acronis06.png 152.89 Ko
acronis00.png 218.18 Ko
acronis07.png 125.63 Ko
acronis01.png 220.53 Ko
acronis02.png 48.35 Ko
acronis03.png 29.16 Ko
acronis04.png 142.61 Ko
acronis04.png 142.61 Ko
acronis05.png 160.71 Ko
mar 01/02/2011 - 07:02
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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mvp

Andrew,

From my experience, the first time you install 2011, it wants to find all available TIB files on your computer. That might take a while, but you should let it go through. For example, I have a LOT of ZIP and files on my computer, and it took ATI a couple of hours to go through the process.
I noticed that if you interrrupt this process, it will start again the next time your launch the app.
Once it is complete, you can remove all backups and they won't come back unless you click the "update backups list" link, or your reinstall the software after a thorough clean up with the cleanup tool.
After you have removed all the backups, verify that there are no scripts left in the c:\programdata\ACronis\TrueImagehome\Scripts folder, and that there are not tasks left (see http://kb.acronis.com/content/1859 ).
If the backups are populated again upon restart, it is because you have interrupted the process too soon.

mar 01/02/2011 - 07:12
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Thank you for the information. At least I will know that is is a feature, not a bug.

mar 01/02/2011 - 13:21