TIH automatically cancels backup after 10 minutes
I just upgraded my installation from build 5055 to build 7046.
In case of an error 5055 did display the tray icon and waited for an input of me. 7046 does the same but only waits for 10 minutes before terminating the backup.
From the log:
10 Information 16.05.2010 09:23:20 Disk is full.
Free up additional disk space to continue. You can either empty the Recycle Bin or delete old data files.
Click Browse to specify volume location, Retry to try again, or click Cancel.: ⎂Retry//⎂Cancel/
11 Information 16.05.2010 09:33:20 Disk is full.
Free up additional disk space to continue. You can either empty the Recycle Bin or delete old data files.
Click Browse to specify volume location, Retry to try again, or click Cancel.: ⎂Retry//⎂Cancel/: User response: ⎂Cancel
12 Warning 16.05.2010 09:33:22 Terminated by user.
This makes the backup unreliable for me!
How can I change the behaviour of 7046 to wait for user input indefinitely like 5055 does?

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I experienced the same issue and from other posts in the forums it appears that even if you select fulls and mark delete old full it does not work. If you do not delete the prior full and the disk runs low it waits for 10 minutes and then aborts.
Not really unattended overnight backup.
I selected the product based on reviews on download .com and I am very disappointed. I expect I will not be able to get a refund but I will not recommend this product to any of my clients.
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Additionally the process appears to be successful when you view the log.
Upon further inspection you realize the process terminated waiting for interaction from the user
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Ilya , when do you expect that the next official build of the software will be released? Will it be available as a free update for current owners of 2010 Build 7046?
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Hello,
Michael, I may recommend you to update Acronis Scheduler to overcome the issue with backups deleting.
- Download the latest build of Acronis Scheduler;
- Run the downloaded file. It will automatically update the service;
- Reboot the machine;
- Recreate the scheduled tasks.
Tom, unfortunately, we don't have any information about the approximate date of the new release. We'll surely create a thread with the official announcement on the forum in Acronis News Section.
Please reply to this thread if you have any questions.
Thank you.
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Ilya,
I will follow your suggestions and comment back after I finish.
Thanks.
Mike
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