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Tried to install True Image 2013 "update" -- it blew up my computer

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The desktop Gacked, probably created an error file somewhere, and now the old version won't even start. Help, please.

I was merrily going along and got notified that there was a new version available and asked if I wanted to install now, and I said OK, and installation was going well -- it had almost completed -- the desktop icon was being replaced with a new one, and then it all went to hell.

Joe Elia

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Joe,

Exactly what is now happening? Are you able to boot into Windows, and it is just TI 2013 that won't start, or won't your PC boot at all now?

What OS are you using?

Did you have the Acronis Start Up and Recovery Manager activated?

If it is just a desktop problem exactly what is the problem

Did you make a full disk backup prior to upgrading?