Tru Image Home Stops For Low Disk Space When There is Plenty
I have purchased ATI in February and all has worked well until last week.
I use the Non Stop Backup to my external USB 3.0 drive and I use the Partition Backup nightly, setup to create one full backup and up to 5 differential backups.
Since last week ATI partition back has stopped in the middle of the night reporting the destination hard drive is out of disk space. However it is not. The drive is a 2TB USB 3.0 drive (1.81TB) and with no partition backups on it (but with the non-stop backups on it) it has 1.39TB of free disk space. My C partition is 564MB so there should be plenty of disc space on there to backup my partition.
Any clues on what can be the culprit?
I uninstalled and reinstalled ATI yesterday deleting all data and backups but I still had the same problem with last night backup. I even set the timeout to infinite to make sure the disk had plenty of free space when the prompt was presented and indeed it does.
Any clues?
Hello Yana - My disk cloning problem is similar - Using both ver10 & ver11 boot disks on three different computers and trying to clone from 1TB to 1.5TB or 1TB to 2.0TB, acronis, when everything is lined up in the final stage for cloning (recognized target as 1.5TB or 2.0TB), reports that the target is not large enough or there are errors on the drive.
The target drives are new and tested in the seagate interrogation process.
Please help.
For some reason after I removed some files form the C drive, and deleted all backups it now works.
Could it be that there really wasn't enough disk space evne though we had more than double what the source C files amounted to?
Apparently the problem happened again last night.
I set the timeout to infinite and this morning I just clicked ignore and the backup completed. Basically the even though ATI reported low disk space there was more than 1.17TB available on that disk.
I can't submit a case since this happened just when my initial 30 days of support expired.