True Home 10 - Destination Hard Disk out of space
I run a scheduled task which makes an image of my C drive partition. I run an incremental which occurs nightly. This job never works because it pauses and wants me to answer what I should do. It asks me a question because it thinks that my destination drive is full. This is not the case. My C drive is 120 GB (60 GB used, 60 GB free), my destination drive is 1 TB with 800 GB free. Not too mention that I am only doing an incremental backup which will be small as I already have a full backup image taken.
I am running Windows 7 Professional x64. Has anyone else exprienced this? Does anyone know if there is a work around or fix?
So far, I have been very disappointed in the Home Version of Acronis. I have encountered numerous bugs, some which I have been able to figure out work arounds. This application is suppose to make my life easier and less concerned about backups. I am by no means less concerned and am now paranoid that my system is not 'fully protected'. Maybe Im better off just using Windows backup. At least I don't run into so many issues.
I have the same issue running Windows 7 32-bit. I have a 1TB external drive which works well with everything except Acronis. When I start a backup, I get an error, "Target Drive is Running out of Space" despite the fact that I have 800+GB free and my backup is only 200GB.
I invested the $10 in Acronis support and found out that there is a bug in the current release of True Image Home 2010 which gives this error. It is now a known issue which will be fixed in an upcoming release. The work around is to run the application from the bootable CD which came with the product. If you downloaded the program, make a bootable disk from inside the application using Acronis' utility. This solution worked for me.
Hello Shaun and Russ,
Please let me help you with this situation and resolve it.
I invested the $10 in Acronis support and found out that there is a bug in the current release of True Image Home 2010 which gives this error. It is now a known issue which will be fixed in an upcoming release.
I have just consulted with our Experts Team and they told me that we do not have such bug. So this issue is related to particular HDD configuration and its communication with our product.
Since the cause is not clear for me at this step of the investigation, could you please clarify the following:
-Have you tried to save the same backup to another drive (for example, internal SATA HDD)?
-What is the type and size of backup you're creating?
-Could you please let me know the build number of the product, which you can find in the Help -> About dialog (it should be a 3 or 4 digit number)?
-Could you please download Acronis Report utility and run it, create a report and attach it to this thread? Please compress the Acronis Report output file into an archive (e.g. with WinZip) and attach to your message by browsing for the archive.
This would provide me with detailed information on the hard disk partition structure.
Additionally to this, you are welcome to ask me any other questions concerning Acronis, and I will assist you further.
We are looking forward to hearing back from you at your earliest convenience.
Thank you.
I too am having the same issue "Destination Hard Disk out of space " I cannot run scheduled backups unattended - very disapointed in this "buggy" software. It will work if I press ignore message - As I am now on Win 7 i upgraded and paid for the latest version of Acronis which appears to be inferior to the previous software. I downloaded the latest version build 6,053 today. trying to back up an 18gb backup to a 2 X 1TB raided Netgear NAS with 950gb free space.
Hello all,
Please accept our apologies for the delay with the response.
Jeff, could you please collect the information requested by Alexander in the previous reply to this thread. This information is very important to resolve this issue.
We are looking forward to hearing back from you at your earliest convenience.
Thank you
Hello all,
Please accept our apologies for the delay with the response.
Jeff, could you please collect the information requested by Alexander in the previous reply to this thread. This information is very important to resolve this issue.
We are looking forward to hearing back from you at your earliest convenience.
Thank you
I have attached thge report as requested. I may be wrong but it did not report on any NAS storage which is where i am trying to back up to (works if I press ignore to the disk full message)
My build is number 6,053
I am having the exact same problem. There is one difference - I had this version of Acronis on a laptop where it worked fine. I just threw that laptop out and got a new one and built its c:\ drive from scratch including a fresh install of Acronis and that started the problem. I back up to an external drive. I have tried 2 external backup drives and gotten the same result.
Hi Baynard - I symathise with you , i am still having the same issue - i should really take the saotware back to the supplier as "it not fit for purpose" I am sure your external drives are fine - I have so much spare capacity on my external netgear because I am not backing up as I should be.
I notice this thread has been going nearly 5 months with very little feedback from acronis -
Has there been any response from Acronis regarding the "Target Drive is Running out of Space" error message yet? Even an acknowledgemnt that it is a probelm with their software and not a probelm with the users hardware. I am having the same problem and I have tried local USB drives, network drives, new drives, IDE drives, SATA drives, etc. and am having the same problem consistantly with all of them.
The Nonstop Backup works well though which sounds like an issue for may other users. It is the only reason I still keep Acronis running.
Hi Tom - I have not had a reply from Acronis - appaling customer service and I have given up on them after about 9 months it apparrent they dont Care that the sofware is NOT FIT FOR PURPOSE. Normrmally under the sale of goods act i should get a refund as it does not perform as stated. - I will NEVER purchase or recommend Acronis again and will move to there competetors . My software setup is relatively standard - using leading providers equipment Netgear and WIndows 7 so it should not be rocket science. As you say an even an acknowledgement would be usefull. ZERO OUT OF 10 FOR COMMUNICATION FROM ACRONIS
I have just consulted with our Experts Team and they told me that we do not have such bug. So this issue is related to particular HDD configuration and its communication with our product.
It's obvious to everyone by now (except maybe Acronis support) that the issue occurs with many different drive configurations.
Yesterday, I got the same error ("Target drive is running out of space..."). Windows 7 saw the target drive as having 1.86 TB free. I ignored the warning and my backup completed successfully. Afterwards there was 1.81 TB free--hardly what I would call running out of space.
When issues like this go unresolved for so many months with no communication on status, Acronis TI feels like an abandoned product--or one that soon will be. Maybe they decided to wait and fix this issue in TI 2011 as a selling point--"Acronis TI 2011 now backs up to all the latest internal and external drives!" The question is, who will be around to buy the upgrade? How many loyal customers will have defected to competing products by then?
Acronis True Image Home 2010 build 7046
Windows 7 Pro x64
Source Drive: Intel X25-M G2 80GB SSD (60% full)
Target Drive:
SAMSUNG EcoGreen F3 HD203WI 2TB SATA (recently formatted - did NOT use quick format)
Rosewill R2-JBOD 3.5" USB 2.0 Dual-Bay External Enclosure
Hello all,
I have just replied to this forum thread about the same issue. Please have a look at it and provide us with the requested information if you want to help us.
Thank you.