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TRUE IMAGE 10 REFUSES TO SHUT DOWN

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I purchase and installed the package deal, TRue Image 10 & Disk DIrector. The first problem was losing networking. I was able to fix that with IRPStackSize recommendation

NOW - TI 10 refuses to shutdown. Start it up and it looks fine. SHut it down and try to restart - no go. After checking task manager processes it seems TrueImage.exe does not stop. If you kill the process, then TI 10 will restart.

ANy suggestions???????? I went to True Image 10 because I really like the free version bundled with APricorn Drives

0 Users found this helpful

This might help and it only takes a few minutes to try:

try uninstalling and then reinstalling after using msconfig to disable all nonmicrosoft services and all startup programs. One way to look at this is that this allows a prog like ATI that needs to install down in the guts of the machine to get set up without confilicting with other progs with similar needs.

After reinstalling and rebooting, you can use msconfig to return to a normal startup.

You can find more info in this thread

http://forum.acronis.com/forum/4970