True Image 2009 - Backup won't run

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After working through each step to create a backup of selected drives on a network file server (mapped to my desktop), the Backup Task is shown under Unscheduled Tasks (that's fine), but I cannot get it to START. If I select the task and click on START on the Menu, nothing happens.

This is hugely frustrating. Can anyone help?

dim 18/10/2009 - 23:12
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Hello James,

Thank you for using Acronis Products

First of all please make sure that you are using the latest build of the program. Check it in Help -> About. You can always download the latest build of the program from your account under Registered Products.

If the issue persists update Acronis scheduler using the following KB article 

lun 19/10/2009 - 04:47
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Sorry, but True Image Home 2009 does not have "Help->About."

On the Welcome screen, "Help - Learn More About the Product" gets you into the help system, but I can find no "About" giving me the specific version # beyond True Image Home 2009.

mar 20/10/2009 - 23:04
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James Konzak wrote:
Sorry, but True Image Home 2009 does not have "Help->About."

On the Welcome screen, "Help - Learn More About the Product" gets you into the help system, but I can find no "About" giving me the specific version # beyond True Image Home 2009.

Hit the Alt key and look near the top the "Help" will appear.

mar 20/10/2009 - 23:28