True Image 2010 - Time Remaining

Thread needs solution
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 1
Commentaires: 1

I would like to leave a message about a correction that needs to be made in Acronis True Image 2010.

In the Operations Progress Screen, you are provided the time remaining for the backup to complete. In build 6029, then made this Operations Prograess Screen a little smaller and since doing that the time remaing for the backup is missing the lower half of the time and this makes it hard to see how much time remains.

This annoying problem was carried over into Build 6053.

mar 24/11/2009 - 05:36
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Frequent Poster
Contributions: 2
Commentaires: 843

Hello John,

Thank you for reporting this issue to us. We would be glad to fix it for you, but could you please provide me with more detailed information, so I can forward this case to our QA team for testing?

As far as I understand, you're experiencing the issue with incorrect Remaining Time display with 6053 build of a product, is that correct?

If yes, could you please make screenshot with the display?

If you are not familiar with making screen shots, please read the below step-by-step instructions.

- Get to the window which you want to make a screen shot of;
- Hit the (Alt+)PrintScreen button on your keyboard;
- Run Paint usually available in Start\Programs\Accessories or another graphics application;
- Choose Paste command in Edit menu;
- Save the result picture in JPEG format being preferable.

Also, it would be useful to collect Acronis information from your computer:

- Download the file;
- Run the downloaded file
- Send us the files created.
The gathered information will be put in adv_report.zip in the same folder, where the AcronisInfo was saved.
Running AcronisInfo may take up to 5 minutes.

Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the issue appears and the link to this thread. Then please provide me with the case number you receive from our system, so I can pick it up and speed up the process. We will do our best to investigate the problem and provide you with a solution.

Additionally to this, you are welcome to ask me any other questions concerning Acronis, and I will assist you further.

We are looking forward to hearing back from you at your earliest convenience.

Thank you.

mer 23/12/2009 - 08:54
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