True Image 2013 by Acronis not responding

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I just installed True Image 2013 by Acronis on my computer (Windows 8, 64 bits) and when I launch the program I see the Home Menu but I can't choose anything, I get the message "Ne répond pas" (Not responding).
Any help please

dim 17/02/2013 - 18:27
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Same here!?
Upon attempting to start, receive the following window"

********************************************************************
Diskeeper Professional Edition
Unable to connect to the Diskeeper service running on JAMIEHP. Please make sure that the Diskeeper service
is running and that no other instance of Diskeeper is connected to this machine. If the service is running,
restart it and try again.
**********************************************************************

I purchased and installed on a new laptop running Windoze 8 64bit without any issues approximately
a month ago. Diskeeper appeared to function properly following initial installation. Recently, upon attempting to start the
program, I received the message above.

Have not had any other issues with laptop. Would appreciate any information on how to get Diskeeper up and
running.

Thanks!

lun 18/02/2013 - 01:28
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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James,

Are you running Acronis software on this machine as well, or have you posted your question on the wrong vendors Forum?
http://www.condusiv.com/support/forum/yaf_topics8_Diskeeper.aspx

http://www.condusiv.com/support/forum/yaf_postst266_Diskeeper-12-Pro-wi…

lun 18/02/2013 - 01:42
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James,

Oh my, yes, I do run both of these programs- Sorry for the goof, I was on this site reading up on ATI 2013 which I also installed on my new laptop!!!

Appreciate the response!

James

lun 18/02/2013 - 02:10
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Acronis 2013 has several possible services and filter drivers that MAY conflict with Diskeeper, but I can not verify that as I don't run Diskeeper.

First is, the disk filter driver that gets installed by True Image 2013 that allows the software to create backups of your system while running (live backup). These have been referred to in the past as Snapman and/or SnapAPI drivers http://kb.acronis.com/content/1512. This is loaded for every disk on the system including external drives. I would suspect if there is an incompatibility with Diskeeper this may be the issue.

In addition, 2013 loads a few services that could also be the culprit.
They are:
Nonstop backup service
Sync service
Acronis Scheduler service

Even if you do not use the Nonstop backup or sync portions of 2013, the services are running.
The Acronis scheduler service could be an issue, but not likely.

Additionally, you should apply this patch http://forum.acronis.com/forum/38423#comment-122173 that helps with stability issues in True Image 2013 on Windows 8.

Please let us know what resolution you find to your issue with Diskeeper.

lun 18/02/2013 - 02:42
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I just reloaded my OS and upgraded to Diskeeper 2013 Home. When I tried to reinstall my version of Acronis True Image, I got a message box that flashed up and was gone again but I think it said something about changing system settings. Now the start menu folder for Diskeeper and True Image are both empty. I can not remove them and I get a message that says I don't have the administrator privilege to perform this. Additionally, when I try to reinstall Diskeeper it won't even add a desktop icon. Neither programs show up in the uninstall program. Any ideas on how I can fix this? I would appreciate any thoughts on this problem.

Windows 7 installed OS>

jeu 11/07/2013 - 02:55