True image 2013 and 2014 trail fails installation
Installation of true Image 2013 and True Image 2014 fails. I have enclosed the msi text file. The computer is a dell 1012 netbook. computer and memory diagnostics pass. Any help would be appreciated. I t ried to
MSI (s) (50!34) [09:33:31:973]: Closing MSIHANDLE (43520) of type 790531 for thread 4660
1: MSI_TRACE(vididr): VDD Bus Install: result 1603
MSI (s) (50:78) [09:33:31:989]: Closing MSIHANDLE (43467) of type 790536 for thread 1132
CustomAction _USRCUSTACT_MsiVirtualDiskInstall32_VddApi returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (50:6C) [09:33:32:051]: User policy value 'DisableRollback' is 0
MSI (s) (50:6C) [09:33:32:051]: Machine policy value 'DisableRollback' is 0
Action ended 9:33:32: InstallFinalize. Return value 3.

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No, first installation. Will try clean up tool.
after it fails, it says:
Installation has failed
fatal error during installation
the data is invalid.
Lots of useful info
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Don't install both 2013 and 2014. Use one or the other.
Both are standalone installations.
If upgrading to 2014, only install 2014 but you will need the serials of both fo input via the copy/paste method for the 64 character serials.
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