True Image does not overwrite previous backup

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 5
Commentaires: 5

True Image does not overwrite previous backup, as I selected. Instead, additional backups fill up the external drive and I have to manually create space.

What setting have I improperly selected?

Thank you.

lun 24/01/2011 - 03:49
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Star
Contributions: 24
Commentaires: 3268

Hello all,

Thank you for your comments and for finding time to report about the issue on Forum. I appreciate it, and will be glad to assist you.

I've checked our internal database, and there's just too many reasons that couldn't caused the issue, thus this situation requires investigation: we need to localize the cause.

Please gather Acronis Info, exact sequence of steps performed, and submit a case with the information attached, and let us know it's number.

Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!

Thank you!

lun 07/02/2011 - 21:24