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True Image Home 2010 Destination drive

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Hi,
(I'm using the Dutch version)
It makes a default drive and folder wich i don't like!
Why is ATIH 2010 always setting his default drive / folder back to D:/my Documents after i changed it for a new session. Can't I changed it permenently?

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Peter,

Do you image to an external or internal drive?

The backup location should default to the last location used.

In the attached png my G: drive is an external one.

Note though, if an external drive is unavailable TI2010 will sometimes revert to the default My Backups folder.

Note also that TI will create a MyBackups folder on every partition that it finds - which is quite annoying.

Fichier attaché Taille
22787-87895.PNG 116.92 Ko

I use an internal one.
And yes, that TI 2010 creates a MyBackups folder on every partition that it finds, that's very annoying.
But as I told before every session starts with D:\MyBackups even after a full re-installation of Win 7 and TI 2010.

I wonder if it is doing this because you are using an internal drive.

Although I also have an internal drive for imaging, I as noted in the png also have an external one. This is the one that TI defaults to. I have to manually browse to the internal one.

Perhaps because you only have an internal, for some strange reason it will only default to this 'd' drive.

Does the 'd:
drive show up as active or system in Windows Disk Manager?

NonStop Backup stops every time for me too.

I just download the most recent version 3/6/2010 and it was 4050. How you other have much higher versions?

/DaveS

David,

I don't think Peter was referring to NSB.

What language version is build 4050?

English lang. BTW I have problems with other parts of the True Image 2010 / Plus Pack / Online backup package that I just purchased. None of it is working well on Windows 7 Pro x64. However, all my non-Acronis applications are working great.

What exact package is build 4050?

Is this the Backup and Security suite?

Standalone TI 2010 is at build 6053, and in the US English language version wasn't publicly available at build 4050.

I'm not doubting that you have build 4050, I'm just trying to make sure I'm talking about the correct product as (unfortunately) there are differences between offerings.

Colin,

Build 4,050 is the current English build for Backup and Security 2010.

Hello all,

I will help you to resolve this situation.

Peter, the product should mark the last backup destination as default for the next backup, as Colin stated correctly. Could you please let me know the build number of the product, which you can find in the Help -> About dialog (it should be a 3 or 4 digit number)?

As a workaround, you may just create a task with correct location selected and then just edit it when necessary.

David, when exactly does your NSB stop? We have actually reported this issue to our Development and they're working on a fix.

Please feel free to ask me if something is not clear for you.

Thank you.

Hi Alexander,

The build number of the product is : 5.092 (dutch version).
As you can see on the attached jpg, the folder I would like to use is E: not another one as the default.
Also very annoying is creating "Backup folders" on each drive.

Fichier attaché Taille
23581-87961.jpg 267.72 Ko

Hello Peter,

Let me shed some light on the issue. Actually, the problem with "MyBackups" folder is a known one and it'll be surely fixed in the next official build of the software. Unfortunately, I can't tell you the release date.

Additionally, I may suggest you to delete all tasks to get rid of that folder created on the wrong drive:

- Download the http://www.acronis.com/files/support/schedmgr.exe file ;

- Start the Command Prompt from Start -> Programs -> Accessories menu;

- Run the following commands in the folder you saved the file to:

schedmgr task zap

schedmgr service stop

schedmgr service uninstall

schedmgr service install

schedmgr service start

This should delete all Acronis scheduled tasks on the PC.

Please let me know if the issue still persists.

Thank you.

Hi,
Sorry for the delay, but my father is very ill ...

But nothing of this all wiil solve the problem...

Hello Peter,

I'd like to inform you that we've just released a new build #7046 of Acronis True Image Home 2010. Could you please download it from your account, install and check if the issue still persists?

We are looking forward to hearing back from you at your earliest convenience.

Thank you.

Hi,

Sorry but I can't find that new build #7046 ; only the #5092 from 9 december 2009.
Remember i use the Dutch version?

Hello Peter,

Thank you for your response.

Dutch version will be updated later, the exact time frame is unknown. I can replace your Dutch license with the English one, you can send me a Private Message with the reference to this thread. 

We are looking forward to hearing back from you at your earliest convenience. If the provided information is not clear or if you have any other questions do not hesitate to post them and we will be glad to answer.

Thank you.