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True Image Home 2012 Recovery Problem

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Hi, Friends.
I use a True Image Home 2012 Test-Version. I saved my "C-System"-Backup at a USB2 Disk ("H") and verified it. Everything was ok. I did not change the letter. Yesterday I wanted to make a recovery of "C-System" fróm the Disk "H". Acronis found the file and startet for recovering. After the record " .. must restart...." the message was written: " Acronis Loader is started, loading please wait...." Then a blue empty screen, after a time " Disabling IRQ 19..... no raid discs....Reading all physical volumes. This may take a while.....Setup AVD devices" Then a long time a blue empty screen, after then " Opening of the archive did not work. Try again or cancel." So I could not recover the partition "C-System'".
Could anybody help me? Please forgive me, but my language normally ist German, so I am sure, there are many mistakes in my letter.
I`m a beginner of computering, so If you will help me and solve my problem, please write in a very simple way, so that I can understand. Thank you - Harald

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ARE you stating from within windows or from the ati bootcd? whichever you are doing, try it the other way.

Thank you, Scott Hieber.
On my Laptop the OS is Windows 7 and I don´t have an Ati boot cd. So what can I do?

Download the iso for a bootCD from the acronis website where the updates are located. Then burn the iso to an optical disk.

Hi, Scott.
Thanks for your advice. In my first record I wrote, I`m a beginner in computering, so I have to ask you again: Please give me the exact adress of the website, where I can find the iso for a boot CD (if possible the German website). And then I should burn the boot cd on a disk, is this right?

I dont know the german site-- english is acronis.com. click on user login and then login. and go to your registered products or click on get updates.

Harald,
if you did not already create an Acronis bootable media recovery CD, you should be able to create the CD from your existing TrueImage installation.

After you have started TrueImage, one of the header pages should be "Backup & Recovery". At the top of that page, there should be an option which reads "Create Bootable Media". Follow the instructions there and you will need a blank CD-R disc.

Hi Scott, hi Grover,
after I was sick a few days I`m back again. So I did, what you have told me, I created a boot cd and tried again but the same records that I wrote in my first message came again. Additionally the message: "The MBR is wrong" appeared. So I fixed the MBR (bootrec/fixmbr). but it I cannot recover the "C"-partition. Can you go on helping me?

Hello all,

Thank you for taking time to contact us. 

Harald,

If it is possible, you may try to copy the archive to another location. Copy the archive to another USB disk or USB flash drive and try to recover the archive again. Or you may copy the archive to internal hard drive if your hard drive is partitioned and if you have enough space on the partition that is not system partition. 

Thank you.

Hallo, Mr. Lee, thank you for your comment.
I copied the archive to partition "D" then it worked but it took (about 22 GB) more than 7 hours. I don`t know, what to do else. Maybe you can help me.

 Harald,

Frankly speaking, I didn't understand, were you able to restore the archive from the internal hard drive, or not?

Thank you.

I think the resaon it took so long is because the target and source were both on the same harddisk, plus the way that the NTFS file system jockeys file read/rewrite requests. If you could have put the backup on another disk, I'm beting ithe speed would be be vastly imporved. The only way to know would be to try it.