TrueImage 10 build 4942 vs Dell Inspiron 1545?
Hi, can anyone help with any info?
I'm trying to back up a Dell Inspiron 1545 laptop which is running Vista sp2. The machine is about 3 months old. I am used to using this same build on a desktop in the past, so i know my way around using it.
The first back up attempt failed - it just hung halfway through. Using the boot disc, TI didn't even pick up the internal HDD, only the usb drive i had connected to back up to. Second attempt at backing up within vista and it seemed to work, or at least it completed the task. The odd thing is it seperated the back up into 12 chapters - something I didn't choose manually and have never seen in using TI with XP previously. Each chapter is around 3.99gb in size.
So, onto restoring it. I've attempted this 3 times now from witin Vista. I chose the 12th chapter, assuming it will look at all previous chapters like an incremental back up. It started the process fine, right up to the point where it asked to reboot the machine. At reboot however i got a message "non-system disk - press any key". If I press a key it simply boots back into vista. If I don't press a key it eventually boots vista up anyway. I get no error messages from Vista or from TI.
What's even more strange is that TI has now made some sort of system change to the Dell. i thought the message above appeared due to the USB drive connected - i guessed that was the 'non-system disk'. But it now appears everytime the laptop is started up, without any other disks connected. It boots up after this, but obviously something has been changed by TI.
I looked up the Dell model on here and Dell's forums, but couldn't find any direct info. Can anyone tell me anything? I'm willing to upgrade my version to the latest (2010?), which does say it works with Vista SP2, but I'm concerned that it may be some underlying hardware issue with these Dell laptops. I had a similar problem with a desktop I built using an Asus motherboard, which is why I stopped using TI v10... it just wouldn't work with it! I'd like to avoid spending more cash if it's won't work.
Cheers
Mike

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Mark,
It's been my observation that "safe" mode in any recent releases of TI doesn't recognize any USB devices.
Bruce
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Bruce:
You're correct that "safe" mode does not contain USB support, but the PC BIOS may. Both my Dell Desktop and Lenovo laptop have BIOS support for enumerating USB disks at boot time, so safe mode works with them.
Whether it will work with Mike's Inspiron laptop is something that he will have to test.
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That is very interesting. I would never have guessed that. My PC is eight years old and that option doesn't exist. Thank you for the update.
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Hi Kolo, hi Bruce
Ok, great - that's all very informative :)
I also thought that the safe mode on the recovery disc would mean no USB support, but I hadn't considered any USB drivers being within the BIOS. I think I'll also need to format that external HD as NTFS given that it's in FAT32 - the laptop and the usb drive are actually my girlfriend's, and the usb drive must be formatted as FAT32 by default, which I find a bit surprising. Slightly outdated?
I'll try what you're suggested tonight when I get home from work and let you know how I get on.
Thanks again.
Mike
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