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TrueImage 2012 does not clone C: drive

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Hi,

I'm running Windows 7, on a domain, with the latest updates.

I clone my C: drive every month to one of a pair of drives on a USB/SATA adapter so in the event of disaster I can swap in the latest clone and restore changes to it. This served me well with the CryptoLocker virus recently! There are two other SATA drives in the system which are backed up using the normal full backup method to additional drives using the same adapter. The adapter is working fine for purposes other than the clone.

This has worked for many months without issue, but today when I attempt to perform the clone operation, the computer reboots as usual, runs the Acronis box which asks me if I want to shut down the computer or reboot it at the end of the clone operation. At that point, before I can select an option, it reboots back to Windows.

Anyone else experienced this? It has always just worked in the past.

Thanks

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I cannot speak as for what has caused the issues but there are a couple changes I would recommend.

Remove the working soource disk and attach to the usb Adapter.
Install the new blank disk inside the computer on same connectors.
Boot into the Acronis Recovery CD.
Run the Add new disk routine. Add as MBR.
Perform the clone using the Manual "As is" option assuming that the target is the same size as source.
Clone from source to target.

My preferred opiton would be
Perform a disk option backup (all partitions must be included) to some type of target disk.
Install the new blank disk inside the computer on same connectors.
Boot into the Acronis Recovery CD. Need access to the backup storage disk.
Run the Add new disk routine. Add as MBR.
Run the Recovery module and Recover the backup whereby the disk option is checked as what is to be recovered. Also checkmark the "recovery disk signature" option. Recover backup to newly initialized disk.

The advantages to either of the above choices is that the working disk is a known quantity and put into non-use storage. The new disk will get its chance to prove it works as you always have the good source stored away for safe keeping.

This 2nd option is illustrated in my signature linke 3, item 2 inside that link.

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Some users perform the 2nd option on a regalar basis and hve 2-3 disks that are always up-to-date as of the last recent full backup.

Thank you for responding GroverH, however what you suggest is inconvenient and, as you imply, doesn't really answer my question and is rather Heath-Robinson.

In a real life situation you cannot be taking lids off computers, shutting them down and swapping drives around and booting from the Acronis recovery CD all the time just to do your backup. Even if this is only the monthly fall-back backup. If you make backups hard, people will not do them. I am not asking Acronis TrueImage to do anything odd - Just what it is supposed to do at the click of a couple of buttons.

I've been cloning my C drive for years like this and yesterday it wouldn't work. This is something TrueImage is supposed to do and failed to do, with no error message or giving any helpful information as to why it was failing. A reboot did not fix it. Uninstalling and re-installing, however, did fix it. So perhaps something in a Windows update broke it. Sad that someone from Acronis hasn't bothered to look at my problem, but not unexpected I suppose!

David