try to delete backup----not working
Have HP h8-1020 Pavilion with Windows 7 Home Premium. I want to delete one backup that is 25GB. It's the first full backup I created. I selected this single backup & clicked the gear icon. I clicked Delete. Many hours later I see the Deleting Backup still twirling around & no progress bar or indication of when or how long this will take. I had to force quite because I believed it was not really working. About how long should it take to delete? I also tried Moving this backup to a larger external backup drive. This did not work either. This backup was successful & validated. Why can't I do a simple move or delete of this backup???
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Hi Terry,
Which build of acronis are you using? 25GB is a rather large file. Too big for the recycle bin,etc. It sounds like you've tried to move th file as well. The entry for this back up may still exists in the acronis database, or that some discrepancy remans.
Since you have not been successful removing the entry from the GUI (which is recommended), I'd say go ahead and remove it manually from it's current location manually.
The best way to do this is to close ATIH before moving or deleting. Perform the action, then reopen the program and perform any clean up on the back up tab. If you are using build 7119, you can disable scan for back ups on program start. GroverH has an excellent post on this:
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I am seeing this same behavior on ATIH, Build 7119. When I try to delete a backup, the backup file will be deleted immediately from the Windows file system, but Acronis True Image will lockup with a swirl message staing "Deleting Backup".
I do have the "scan for backups" option disabled.
My backup files are large. The size of of my backup files run from about 120GB to 2.1 TB.
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