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Trying to backup disk partition using Acronis 2015

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Trying to Start backup immediately, but backup goes into queue and never starts. The documentations says "start backup" my system says "backup now".

I deleted all backups and if there is a way to look what is queued up in 2015 I don't see it in the documentation?

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I am new to Acronis but I have done backup in the past with other version and with this version when I first installed. I don't want to schedule anything. I just want to backup and Disk or Partition before I do a fresh install.

Make sure that the Acronis services are running (run services.msc to verify).
If they are running, uninstall 2015, reboot and reinstall.