Trying to clean up backup files - no backups presented

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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Backup from laptop to NAS in home network. I get error messages that backup has failed. Still a new file has appeared in the backup directory. The preset scheduling is not followed either. There are full backups made when there still should be made differential ones etc. So I wanted to clean up the backups from the Recovery button as suggested in the manual. The problem is that after
clicking [Recovery] no backup version is presented at all to choose from though in my opinion there should be correct backups also amongst the backup files. Is there any other solution than just creating a new backup and deleting the old ones, keeping the files until there are enough new correct backup versions?

mar 24/06/2014 - 09:37
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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More information would help us to offer our opinions on what may have happened.

Please post a screen capture of
your main program where the task is listed.
your storage folder listing the tib files sorted in date/time order
your backup scheme

It has been my experience that many of the problems are induced by user due mostly to lack of clarity or detail of the user manual.
If the program is not working as expected, sometimes deleting the old history file (archives.xml)
GH55. Delete Database History Archives.xml.
GH55A. Acronis services
and starting over with all new tasks and DIFFERENT TASK SETTINGS is the most practical solution. Here are some suggestions that I would offer to get the program to manage your backups successfully.

For example:

File deletion: as 2014 retains a history base and tracks all movement of the backup files .
Often times the user deletes tib files using Windows explorer rather than from within the program which causes a mismatch of information
GH5. How to delete backup files using Acronis Backup 'Explorer'

or,
user will edit or make changes to the backup task after the task has begun to create backups. While editing is allowed, the results almost never work as expected. My rule is to avoid all configuration edits. Schedule changes can be done from the main menu without opening the edit settings window.
or,
tib files from several tasks put into the same folder. This is allowed by the program but is confusing to the user and often the program.
The rule I practice is each task has its own unique name and its own unique storage folder. This rule helps to prevent user confusion of names and locations and helps when troubleshooting is needed.
or,
the program will only perform backups if the storage disk has the same drive letter and disk ID as it had when the task was first created. Thus, the backup task will only succeed if the original storage disk and the drive letter path exists at backup creation time. Sometimes the insertion of a flash drive or camera can cause the drive letter to change on the storage disk. To prevent this type drive letter change, user can use Windows Disk Management and pre-assign a drive letter such as 'X or Y or Z" prior to creating the initial or new backup task.
or,
user accepts the default backup scheme which is usually the poorest of choices and often leads to too many backups and no controls. A much better choce of backup shemes is the to use automatic cleanup and avoid any use of consolidation. My 2-A guide illustrates how to set the parameters on a custom backup scheme so the program does its own deletion of old backups.

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A review of my signature link 2-A may be of assistance. At the end of the guide inside 2-A is a listing (GH##) of many of the common options and how they should be used.

mer 25/06/2014 - 00:51
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