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Unable to Clone - only one drive

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I am trying to clone my laptop hard drive which Win7 says is about to fail.

My DVD drive doesn't work either so can't use that to boot Acronis from so I am trying to clone using USB Flash from which to boot Acronis.

I created an Acronis Boot Flash drive which works fine on boot.

I installed the new Hard Drive into the laptop, and connected the old hard drive (the one to clone) via USB - as per instructions.

I also inserted the Acronis Flash boot drive into the other USB slot and then restarted laptop so it boots into Acronis via the USB Flash. All seems to work fine.

I go to options and select Clone Drive, but then I get an error message:

"Unable to Clone....You only have one drive...."

So it seems that Acronis is not seeing the USB hard drive.

Is there something I should be doing differently?

Thanks.

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Your method looks good. Try booting up to the USB flash drive and after you get into Acronis True Image, plug your USB external drive in and wait about 30 seconds or so for the product to recognize the disk. Then try the restore. As an alternative, swap the USB ports that you are using for the flash drive and the USB external disk.

Thanks James,

That did work, i.e. Acronis saw the USB drive from which to clone from, however I then kept getting error messages:

Failed to read from sector 128 from hard disk 1
Failed to read from sector 7 from hard disk 1
and a few other sectors.

(Obviously my old hard drive is faulty - however when I plug it back into my laptop is still boots into Win7 and functions normally - apart from system warning message to get a new drive lol.)

I clicked ignore all, and went to the Clone utility but Acronis wouldn't show the source drive - so I couldn't clone.

However when I clicked on 'view state of current drives' both the new drive in the drive bay along with the USB drive were showing. So Acronis is seeing both drives.

I was told by Acronis support that by booting up using Acronis flash drive, I would be able to clone the old hard drive EVEN if it had bad sectors.

So now I'm not sure what to do.

As an alternative, can I back up the old drive using Acronis to a different USB hard drive, then install the new drive into the laptop, boot up with Acronis flash and restore my back up to the new hard drive? Would this work? Would it boot?

Many thanks.

Globaljobber,

Re your last paragraph, I think this would be the best option in your case, you can also tell TIH to ignore bad sectors when making an image.