Unable to Complete KB fix for Deleted Scheduled Tasks Trying to Run

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I have a Win7x64 Home Premium machine, with Acronis True Image Home 2010, build 7,154. While doing some testing, I created two scheduled tasks; although I subsequently deleted the tasks, TI continued to try running them. Per the KB article (http://forum.acronis.com/forum/7034#comment-22246), I downloaded the Acronis utility schedmgr.exe. Opening the command prompt in the folder, I ran the commands

schedmgr task zap
schedmgr service stop
schedmgr service uninstall

when I got to schedmgr service install, it stated it could not as the service was scheduled to be uninstalled. I rebooted and then was able to run schedmgr service install. When I tried to run schedmgr service start, I received the following error:

Error 2: The system can not find the file specified.

When I go under services, the Acronis Task Scheduler service is listed as auto start but is not started. When I try to start it manually it states it cannot file the file.

I then tried running the install.bat from scheduler_385.zip. I have rebooted the machine, but the service still will not start.

If I understand the bat file correctly (and reading bat files is not my forte ), the following should be created:
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe

If so, they are not being created. If that is all that is required, I can do this manually. I have only hesitated because one of the files in scheduler_385.zip is called schedul2_a64.exe. Aside from the initial set svc64name=schedul2_a64.exe, I don't see that this file is called by the bat file. As I do have a 64-bit system, I am hesitant to proceed.

If there is a log file that I should be attaching, please let me know.

TIA for all assistance,

mar 15/02/2011 - 23:32
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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mvp

Any chance you can uninstall and reinstall?

Typically , using Schedmgr doesn't require that much manual intervention...

mer 16/02/2011 - 03:57
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Will do (after I image my system ). Do I need to install the initial file and then run the 160 update, or is the update the complete app?

Many thanks,

jeu 17/02/2011 - 17:06
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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mvp

I don't know about 2010, unfortunately. The 2011 builds are independant builds.

jeu 17/02/2011 - 17:45
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Well, duh!, if the scheduler service is not running, it is impossible to run TI, even manually. In any event, when I tried running Add/Remove programs, nothing happened. I ended up using the uninstaller function in CCleaner. Did a reboot, ran CCleaner to clean up any left over registry entries. I then rebooted yet again. Ran the install of the original install file. Rebooted. Did a back up. Rebooted. Ran the latest build update (7,160). Rebooted. Did a backup.

This morning I checked under the Tasks & Logs section: Acronis is no longer trying to run the two test scheduled backups I had created.

Success achieved!

Thank you Pat for your help. We can now close this ticket as resolved.
Have a great weekend.

ven 18/02/2011 - 17:55