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Unable to Install Upgrade 1

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I started the download process for Upgrade 1 and Acronis uninstalled the current version but then failed to continue with installing the upgrade. I now have Acronis uninstalled and cannot install the upgrade. I had over 50versions of Disk Image and File backups and fear I may have lost them all. Earlier this year I had to have my motherboard replaced and since then the system has periodically asked to be re-activated. Could this be contributing to my problem - help please?

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It sounds like your Windows install may not be verified and activated since your mobo replacement. Did you use the Universal Restore option when recovering your system after the mobo replacement?

Here is a link to some FAQ's on Activation of Windows which may help:http://windows.microsoft.com/en-us/windows/activating-windows-faq#1TC=w…

You should be able to download the latest release of the product from your account on the Acronis Support page and run that file to install. Given what you have said here I would advise running the Clean Up tool before doing this however. Here is a link to the Clean up Utility and the supporting KB Article:

https://kb.acronis.com/content/34876