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update 2 locks up and does not complete backups

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Ever since the update installation Acronis is locking up and will not complete a backup. Not quite sure what is going one have tried uninstalling and re-installing without luck

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Uninstall, follow the instructions in this post to cleanup.
Launch msconfig, disable all non-microsoft services and all start up items
Reboot
Install 2012. Verify it is working.
Launch msconfig, enable everything back.

performed above, same problem, backup seems to get close to the end but not finish and backup files are not written