Upgrade true image home 2011 5041

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I have installed and operated True Image Home 2011 build 5041. I recently rebooted my computer and had to re-install Acronis. I have created an account and registered my serial number. The response is that I have no register products (then why did I input my serial number?

)

Since I have no register products, it keep telling me to register it. Until I do I cannot proceed to ask more questions.
I have installed build 5041, how do I upgrade to the next one up?

mer 27/03/2013 - 21:43
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Neil,
Are you referring to the 2011 English version. Build 5041 was not part of that version. The most recent build for 2011 is 6942 and the very first build was 5105.

Maybe log back iinto your Acronis account and see which versions are listed in your account as having been registered. Your email account is the key and if you have changed email addresses since your purchase, you will need help from their customer service vial email or live chat.

jeu 28/03/2013 - 01:31
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Beginner
Contributions: 1
Commentaires: 1

I am just a neophyte, I must have been inaccurate in my description. I went to the help section and about files and got this.

Acronis True Image Home 2011 Acronis® True Image Home (build 5041)

I assume I have the English version.

I tried a different approach, I requested my email address be sent to me. Then I asked for a new password. This time it came up with one registered product which I updated with little problem.

I wanted to update my email but it keeps telling me it is already in use. So I still have my old email address. I used the new email address for this forum. Perhaps that it why it will not let me use it for the Acronis account. Its okay I can use that address until I change my internet vendor. Then what I do not know.

I sympathize with volunteers like yourself. You have to deal with people like me. My bad. I am okay for now.

jeu 28/03/2013 - 05:12