Upgraded to TI 2014 - Cloud Backup Starting As If New

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I just upgraded to True Image 2014 from 2013. When attempting a cloud backup, Acronis is backing up every file as if it's a new backup and not an incremental. This is taking quite some time and the files are already part of my cloud backup. Is there a solution to this or do I need to let it treat this as a new backup?

jeu 31/10/2013 - 03:57
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Hi JSH,

thank you for your posting!

I checked your account and didn't find any duplicates.

Could you please provide me with more details? How did you understand, that all files are backed up anew? Are there any related messages in logs?

Thank you.

mer 06/11/2013 - 16:25
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Acronis TI2014 appears to be uploading every file contained in the backup. These files are already there. Although my upload speed is higher than 11gbs Acronis shows at 96kbs. I don't know if it is validating every file or uploading every file but the backup has been running for more than 5 days straight now.

Thanks for your help!

lun 11/11/2013 - 00:46
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Hello JSH,

as I see you are already working on the problem with our support professionals. I'm sure they'll help you to find the reason of such behaviour.

At least from our side everything looks ok, no duplicates etc.

Thank you.

jeu 14/11/2013 - 09:31
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
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I have exactly the same problem. I upgrade from ATIH 2013 to ATIH 2014.
When I backup my computer a lot of unmodified files (jpeg images) are saved again in the cloud. The only thing I notice is a difference of exactly one (or two hours) between date/time of files on my computer and date/time of files in the cloud (may be a problem with Daylight Savint Time ? I am french and now it's winter time).

Another problem: my upload speed is normaly 900kbs. Sometime this speed slow down to 98kbs and never increase again to normal speed. I am obliged to abort backup processing and to restart it. When I restart backup processing upload speed become nominal. May be it's due to the connection length (one or two days) ?

Thank you for your help.

jeu 28/11/2013 - 17:00
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Hello

I have the exact same problem. I upgraded from ATIH 2012 to ATIH2014 on 2 PC. Both PC are now acting the same : when I try to refresh my cloud backups, ATIH2014 want to re-upload every files. I have more than 26 gbs in the cloud and just and ADSL connection, so I would like very much to avoid resending everything.

Plus I would like the reason of this to avoid this issue to happen again when I'll upgrade to the next version in a year or two.

I'm also in France and it is also winter time, so maybe there is a link ???

Thanks

Laurent

sam 30/11/2013 - 10:07
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I have the same exact problem and am the US on an otherwise quick connection which uploaded GB's of data to Bitcasa without incident recently. I would like to continue with my cloud backup, so please help soon.

sam 04/01/2014 - 06:18