Using acronis 2013 and plus pack to browse images
Hello,
I had originally loaded 2013 on my win xp laptop. I could browse my backups and extract files.
Now I have replaced the xp laptop with a win7 pro 64 laptop, loaded acronisTI 2013 and plus pack successfully, but I can no longer browse my backup images.
It gives an error they are unreadable or corrupt.
I make these backups by running the PC and booting from the disk.
If I again boot from the CD, I am able to view and browse the backups, so I know the issue is not with the backup.
Is there a way to view/browse the backups from a win7 PC?
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The images are on an external usb hd, and they validate when run from the bootable cd
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"Corrupted" is, unfortunately, a rather non-specific error message, in spite of its rather specific sounding term. It really just means that ATI can't validate the archive, which can be caused by disk errors or connection errors, rather than any problems with the .tib file itself.
Validation failure can be due to hardware issues. To troubleshoot, see Grover's new backup and restore guides http://forum.acronis.com/forum/29618 and http://kb.acronis.com/content/1517
Run chkdsk /r on each partition of that drive. If there are hidden partitions, assign letters to them so you can chkdsk.
Also run a drive checking utility from the drive manufacturer, as those sometimes catch errors missed by chkdsk.
Don't connect via a hub, a port in a monitor, a USB extension cord, etc. Connect the external drive directly to a USB port on the rear of the computer case.
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Never mind, I figured it out. In the older versions of acronis, as long as it was loaded on the PC you could "windows browse" or "file explore" the backups and drag/drop out.
It looks like now, you need to run the acronis program, "browse a backup", and then use the "file recover" from the options gear icon...now it works as expected
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