Using Acronis TIH 2011 with Pogoplug

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Hi,

My setup-: Windows 7 Home Premium 64bit, pogoplug upstairs with 3 drives attached. Not enough storage on my local PC to backup to a drive within it.

I have bought Acronis TIH 2011 with a view to backing up 3 computers to large hard drives connected to a Pogoplug. However, once installed, and trying all the various backup options, Pogoplug connected drives aren't showing up in TIH, and I have found no good way of using them. Chat support requested a screenshot of my PC showing the drives available under windows but not in Acronis. Not sure what extra information a screenshot would provide...

Is Acronis TIH 2011 going to be useful for me, or should I request my money back (how long have I got to do that)? If I'm going to have to connect an external drive to my PC then I can just use windows backup. I have also searched the internet now(d'oh) and found lots of damning reports of people not even being able to recover from Acronis backups - I hope these are old issues.

Thanks & regards,

Stuart

jeu 14/04/2011 - 09:59
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Hmmm, well it seems in all functions that have a 'browse...' option at the bottom of the list of drives it is at least possible to access the pogoplug drives after all. So one of my pogoplug drives was showing as Q: in windows. In acronis it doesn't show up at all in the list of drives, but by selecting 'browse...' and then typing Q:\ into the filename box and pressing enter, it then appears as a drive in the list of destinations and I can then create a directory and start a backup. Better than nothing, although I am a bit surprised chat support didn't suggest this...

Stuart

ven 15/04/2011 - 20:44
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As pogoplug drives are not physical drives connected via IDE, SATA or at least USB, (As I understood it's a some sort of NAS) they will not show for disk/partition backup as a source. It's good that they show as destination, but if pogoplug software maps these drives to the drive letter only when current user logs in, scheduled backup to it may fail.

sam 16/04/2011 - 03:56