Where the hell do you set the backup schema???
I've spent hours looking at the manual, help file, and the various dialog boxes.
I am setting up a file backup to the cloud. Where can I specify the backup schema? I want to do a full backup every day. I see where I can set up the schedule. I see the settings dialog, where I can tell Acronis to only keep the last 5 copies. I see where I set the encryption key.
Again, where the hell is the setting for full, incremental, differential? Specifically. (A pictures worth a thousand words...)
No support after 30 days? Really? That kinda sucks.
No support for high contrast mode? (My retinas are totally burnt after starting at a white background all day...) That really sucks.
Now Win 7 just raised a dialog stating TI2014 has stopped working. 5+ hours into a 6 hour backup. That sucks.
Not a happy camper right now.
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So I restarted TI2014 and created a file backup to local disk storage. The schema settings are in the first tab of the Backup Options dialog. Simple as can be.
As far as I can tell there is no way to set a schema for a cloud backup. (Really???)
So what schema does a Cloud backup use? I can't tell from the help file or the program dialogs.
So is there a way to backup to a local drive and then upload the backup to the Cloud? (If there is I don't seem to see it documented anywhere.)
Again, no support??? That might work if the documentation didn't suck.
I'd say "you get what you pay for" but I paid a lot and got a lot of crap. (So maybe the adage still holds...)
Acronis - ever heard of truth in advertising?
Acronis - please document how this product REALLY works. (Devils in the details, always.)
Acronis - please reconsider your support policy. I have a 1 year subscription to your Cloud service. It does me no good it I can't get your product to work.
Acronis - you want a repeat customer? You want positive word-of-mouth referrals? Then do right by your customers.
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