Aller au contenu principal

Why can't True Image 2012 work with a network share?

Thread needs solution

I am quite disappointed.
I purchased 3 licenses for Acronis True image 2012 and so long as each machine backs up to a drive connected to it, there is no issue.

When I select (due to the fact an external drive failed) a raid array on another machine (via a network mapped drive) in this case Z:\

it freezes and must be terminated.

Does anyone else have this problem? The raid array is quite fine and this machine uses data off of it (as do others) all the time.

0 Users found this helpful

Hello Benjamin,

Thank you very much for your post and welcome to the Forum.

I am very sorry to read about the network issue that you experienced, hopefully this article will be of some help to you. Using a full UNC path (e.g. \\server\share\) resolves these issue.

I found your case #01536913 in our system and according to the latest information, you were able to successfully create a backup task to your NAS device.

Please me know if there is anything else we can do for you.

Thank you.