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Why error code 0x0004000A??

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during my backups using true image 2010 backup stops with error code 0x0004000A!!!
What is the meaning of this error?
I have searched it in acronis web site but there is no explanation of it.
can someone help me?
thanks!!

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Hello Maurizio,

Thank you for your post. I will do my best to help you.

Could you get back to me with this report so that I can analyze the program logs and let you know exactly what happens? The error message does not provide a clear explanation of the issue.

Looking forward to your reply and if you have additional questions please let me know.

Thank you.

Hello Maurizio,

Thank you for the update.

I checked the program logs and it appears that the file backup is failing with this error message:

<event id="20" level="4" module="4" code="10" time="1320403693" message="Failed to back up file or folder 'D:\merak/mail/epsilonitaly.it/luigi.crippa/inbox/2009020516372207EF-0000010600001E213A4584AB.imap'.&#10;Error occurred while creating the file. (0x4000A)&#10; &#32; &#32;Tag = 0xD11B4F5EC453B921: None" />

Most likely our software has an issue with accessing the files that are being backup, it could be either a permissions issue or the amount of files being backed up is rather large.

As a workaround I would recommend creating a partition backup instead, or, decrease the number of files that you need to backup - you can create 2 backups tasks for example and disable compression in the backup settings.

If you need additional help please let me know.

Thank you.

Thanks
the number of file to backup is about 700000!!

I have tried to backup the partition and now its OK!

Only another question. I have backup the partition in incremental mode, the first time I have a tip file of about 250GB.
I have repeated the backup without any modification and the new backup is 30Mb. this is OK but the problem is that the second backup spent 90 minutes to finish and in particular the validate is very long (70 minutes of these 90 minutes)!! Is this normal?

Thanks.

Thanks
the number of file to backup is about 700000!!

I have tried to backup the partition and now its OK!

Only another question. I have backup the partition in incremental mode, the first time I have a tip file of about 250GB.
I have repeated the backup without any modification and the new backup is 30Mb. this is OK but the problem is that the second backup spent 90 minutes to finish and in particular the validate is very long (70 minutes of these 90 minutes)!! Is this normal?

Thanks.

When ATI validates, it validates all the backups of the chain, so it revalidates the big backup + the smaller incremental.