Win 7 Pro 32-bit Try & Decide crash, now can't boot...

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I'm at work right not so I don't have actual error msgs but I can at least explain what happened to my home computer in the hopes I don't have to >totally reinstall windows<...

I believe this is using ATI Home 2010 (I have home 2011 but I don't believe I've updated on this older, 32-bit machine)

I started a Try & Decide session to try out an upgrade to an installed program I have.

Later that evening (forgetting that I was in a T&D session), I simply selected Shutdown.

A T&D taskbar bubble popped up, if I remember correctly asking if I wanted to accept or discard.

I immediately tried >canceling< the shutdown being reminded by the bubble. The shutdown did not cancel and before the screen went black, I saw another bubble >>stating that Acronis had CRASHED<<

I didn't think much of it and went to bed, the next day I turned on the machine and eventually noticed a "DOS" screen when I was expecting the Windows login screen.

I simply rebooted the machine again, and again a DOS screen came up - I looked at it and there was a message (paraphrasing) that the drive >>WASN'T BOOTABLE<< to insert a bootable disk or perform a repair disk from my Windows install disc...

So from my understanding of this, Acronis CRASHED before it was able to discard my changes and "point back" to my original drive details and now I'm >>STUCK<< with all my perfectly functioning (and activated) apps but no way to BOOT back into Windows to get to it.

I tried letting my Win7 disc repair but it sat there spinning for over an hour finally ending, but upon reboot I still get the same message.

Is there any Acronis tool or procedure to get my boot sector pointing back to my OS so I can avoid having to blow out everything???
(I don't believe my latest partition backup has everything I have installed on my system at this point in time...)

Any help appreciated!

mer 23/02/2011 - 17:27
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Hello William,

Thank you for posting. I will do me best to help you.

In order to get to the bottom of this issue I would like to ask you for detailed information:

1. Do you remember what exactly you were doing with try and decide and which program you were testing?

2. When you try to boot your OS, what is the exact message?

3. Have you tried booting your machine in Safe mode or last good known configuration?

4. Can you boot from Acronis bootable media and create this report? It will tell us more about your hard drives.

If you have additional questions, please let me know.

Thank you.

ven 25/02/2011 - 09:43
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truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I'm a games developer so I was testing the new Unity v3.2 upgrade over my previously installed version.

The upgrade worked fine (it doesn't work at all on my new 64-bit machine) so ultimately I would have decided to accept the changes.

I simply forgot T&D was running and I hit shutdown. When I saw the T&D dialog underneath the windows screen saying that it was WAITING for other apps to finish, I hit CANCEL to abort the shutdown. A bit after that I saw a bubble popup saying that Acronis crashed - then Windows completed its shutdown.

...And my system is now dead.

Again this is a 32-bit Win7 Professional machine running TrueImage 2010.

I spent a good portion Saturday evening trying to get somewhere without any luck.

When I attempt to boot last known good, safe mode, or any other windows recovery feature I get either "registry missing or invalid" or the missing operating system error (again I'm not in front of the system now to give you exact messages.)

I can easily boot into TrueImage using the boot CD and I even tried installing the TI boot manager thingie that lets you select either TI or the OS.

I got the same thing - booting into Windows doesn't get past the console screen claiming that the registry or other components are corrupt or missing.

At this point I'm of the impression that its NOT a boot sector issue but some how the PARTITION got damaged (at least the part that TI "hides" when its doing its Try&Decide magic) and now the registry and other windows internals stuff is considered missing or corrupt when a normal or boot is attempted.

I booted the Windows disk opened the console and ran BootRec /FixMbr, /FixBoot and others which it claimed was successful but still no joy.

As a last resort I tried reinstalling my Disk Director Suite 10 so I could create a boot disk from that and see if that would save me but of course it "WASN'T LICENSED" to be used on Win7 which pizzed me off to no end - when I finally really NEED this damn stuff to save me, it doesn't let me USE IT!

-Will

PS - I'm editing to say perhaps you should test your T&D behavior during a Windows shutdown procedure.

Frankly, T&D should ABORT a shutdown in my opinion, reminding the user its running, then perhaps restarting the shutdown itself after querying the user if that is what they really want.

I know 2011 T&D lets you reboot and still be in a T&D session (which is frankly why I upgraded to it) but it seems to me that T&D 2010 was forced to exit by the Windows shutdown procedure which caused it to crash before or during its attempt to readjust the files or partition the way it needed to.

Try & Decide is really the ONLY reason why I haven't switched to a different product - if I can't depend on it, I don't really have a reason to continue buying upgrades.

lun 28/02/2011 - 15:49
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Hello William,

Thank you very much for replying.

I would still very much appreciate if you can provide me with the report that I asked you about, I am very sorry for any inconvenience.

You can try doing repair install on your machine or wait for me to check that report.

Looking forward to your reply and if you have additional questions, please let me know.

Thank you.

lun 28/02/2011 - 15:45
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Thanks for the link to the repair install procedure - I'll try this tonite.

I believe I'm at SP1 on that machine and I'm pretty sure my install disc was the original release - perhaps that is why it didn't work. I'll try again using an SP1 install disc...

lun 28/02/2011 - 15:53