Win 8.1 Pro, TI 2014' daily backup, computer freezes
I've tried to do weekly or monthly, no luck.
i fixed the Administrator account and gained ownership on all drives.
the backup suppose to be from SSD to HDD.
120 GB to 250GB.
its partly works, some day its ok, some day it freezes.
also tried backup to different drive. same deal
how can i fix it? what info do you need?

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What type of backup are you doing, full disk, partition, or file/folder? Your backup drive is it internal or and external drive, and if external how connected? Is your machine a laptop or desktop?
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Full disk backup, Internal, Desktop.
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When you say it freezes do you mean the TI app stops responding or Windows itself freezes? Have you looked at event viewer to see what errors are shown if any? There are many reasons that freezes can occur, does your power scheme allow for your disks to power down? If so that could be the problem. If you experience other freeze, crash, BSOD issues at other times you should test your RAM for errors. You might also run the chkdsk command from an elevated command prompt on all partitions on all drives including any hidden partitions to check for drive errors.
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I've checked the windows event and nothing strange appears there.
Also did a check on the disks, no errors on any of them. The whole PC freezes and I have to do a reset. I've switched the backup to different internal disk, and it still freezes. Power option on high performance with no power down at all. I have TI on my laptop, and it's working fine there. Maybe because my desktop is amd based? :/
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I would not think that your desktop being AMD based would be the issue but I have seen stranger things in my years. My suggestion for you would be to make sure that all of the drivers on your desktop machine are current. This would include mobo chipset, disk/storage controller drivers, and NIC drivers. Depending on your make and model of disk drives I would also do some research into known firmware issues for your drives. Freezes often occur due to out of date system drivers and at times hardware firmware issues.
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Every little thing on this machine is up to date. I'm a real pedant of updates. This machine was built from scratch to provide nothing else then best price/performance and except this bug with a cronos, everything works amazing. I'm so frustrated. Neither manual or automatic backup won't work. Tried different version of backup, incremental, version,etc... Nothing. Always got stuck
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Can you tell me what brand and model of drives we are dealing with here? Also, what OS are you using please be version specific? Is this and Intel or AMD based machine and what CPU and mobo are you using? One more thing, make, model number, and speed of RAM and are you overclocking?
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Samsung evo 120gb
Seagate 1tb barracuda
WD 250gb
Amd fx-6300
Gigabyte 990fxa-ud5
Kingston hyperx blue 2x4gb 1600mhz
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From the info you have provided here is what I can tell you.
Users have reported BSOD and system freezes on AMD systems using AMD 8 core processors. These conditions are not in all cases only in relationship to the Acronis app but other apps as well. One user was able to correct this problem by turning off one core of the processor using msconfig.exe.
If you are overclocking your system which you did not answer then this may be an issue as well and could be a contributor to freezes.
You should start task manager in Windows and have a look at how much CPU usage is occurring while attempting a backup. If CPU utilization is high (above say 70 percent) then your system may freeze. Reducing the number of active CPU cores will reduce overall CPU utilization.
You should also run memtest86+ on your ram so as to eliminate any possibility of a faulty ram module.
Other than that something specific with your system configuration or a hardware component that is failing would be my suspects.
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My CPU is 6 core. I'll give it a shot with 2 cores offline, as if for now, the usage goes all the way up to 99% on full backup.
Also I did not OC the CPU or the RAM. Memtest is good. No faults there.
Loosing 2 cores is not my best wish but I'll try it. Thanks!
Hoolah you back in 8-10 hours.
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Try going into the backup options of TI and clicking the Performance tab. Set the Operations Priority to "Low". I've seen this help in your situation.
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Tried the low performance, no help. After 30-45 sec of backup, hangs again :(. I'm frustrated
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We'll I shutdown 2 cores....it works. Finally had a one full backup.
Is there anyway to bypass this? I can't lose two cores for the backup only..:(
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This is just an educated guess on my part and may not work for you. If you search the net for freezes for your CPU you will find that common among them are thermal temps, bios settings for thermals and voltages, bios version issues. You might wish to check your PSU for stable voltages although I doubt that is an issue seeing how you say the machine is stable except when using ATI. It is apparent that the CPU fails under high load so thermals is a good place to start. You might try setting the cool and quiet feature off or setting the CPU thermal throttle to say 50% and see if that helps. It may just be that your CPU is flaky under high load and should be RMA'd. If you can determine that CPU temps rise abnormally during high load you might try reseating the CPU cooler and applying new thermal paste. Sometimes that will change CPU thermal issues dramatically.
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I've "raped" this CPU and ram and gpu on tests as I got them to my hands. The CPU is water cooled, no OC, on max load on prime95 and occt goes max to 55 degrees Celsius. No faults once or ever. Changed the thermal paste month ago. Do it every 3 months to keep things cool. I'll try to do some research on it
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Ok, understand you have cooling in check. At least you can eliminate that aspect of the problem. I read a few posts that suggested that the chipset could be at fault on a different mobo, might be a possibility for you as well. Did you test your RAM using Prime 95 by chance? If so you should do it with Memtest86+ as Prime 95 has a history of not always providing reliable results. I can say it has been my experience that most of the time when I have a machine that freezes it is more often than not a RAM related problem.
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Yeah man, memtest came clean 2...no faults on ram or CPU...
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Well, I am out of suggestions. At least you have found a way to complete a full backup with ATI, not the best scenario but better than nothing I suppose. Hope you get it figured out.
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