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ATI 2020 for Mac Disc Clone

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Hi, I am just testing about the ATI 2020 for Mac. In my company, we want a "base" image of a mac so that some software will be installed and without any further interaction of configure. I just using the Backup feature. it looks like after successful backup and restore, the Mac was unable to boot? Is that because the restore is not bootable? Will it be different if using Disk Clone?

Thanks

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Hello Peter,

The drive should boot after restore. Seems to be some technical issue. 

If it reproduces again, please, open a support ticket. 

I have uploaded log to ftp. 

Case # 04210924

Please check it.

OS version 10.15

 

I haven't receive any update on this issue?

How is going?

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Peter Lancer wrote:

I haven't receive any update on this issue?

How is going?

Hello Peter,

checked the case - one of our support engineers sent you an email on 27/11/2019. Please let me know if you have received it.