Backup Fails due to Corruption - ATI 2017 for Mac

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Contributions: 6
Commentaires: 23

See log below.  I have tried different disks, run First Aid on the MacBook and destination Seagate disk, deleted the backup and tried to start again.  I have also downloaded a copy of Acronis 2017 and reinstalled it.

No disk errors are displayed yet I ran Acronis backups a week ago with no problems.  Indeed I have been backing up on this machine for over two years without problems.  I don't know what else to try as Utilities cannot find problems and disk imaging with Winclone works OK.

Any suggestions welcome as I have exhausted my list of things to do.

The log is:

2019-07-21 14:50:40:149 140736193553344 I00000000: ATI Demon started: 8035
2019-07-21 14:50:40:192 140736193553344 I013C0006: A4CEE384-0684-4BCA-A5DF-4ACC416E98AE
2019-07-21 14:50:40:213 140736193553344 I00640002: Aktion SFL_2GB_Blue wurde manuell gestartet.
2019-07-21 14:50:40:214 140736193553344 I00640000: Operation description: SFL_2GB_Blue.
2019-07-21 14:50:42:966 140736193553344 I013C0000: Aktion: Backup
2019-07-21 14:50:42:966 140736193553344 I013C0000: Backup-Typ: hybrid (Laufwerksebene)
2019-07-21 14:50:42:967 140736193553344 I013C0000: Quelle: APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0)
2019-07-21 14:50:42:967 140736193553344 I013C0000: Ziel: /Volumes/SFL_2GB_Blue/SFL_2GB_Blue.tib
2019-07-21 14:50:43:127 140736193553344 W00000000: sudo -u _fpsd "/Applications/Acronis True Image.app/Contents/MacOS/acroprlctl" list -a -o uuid --no-header
2019-07-21 14:50:43:127 140736193553344 W00000000: Request failed. Parallels Desktop is not installed.
2019-07-21 14:50:43:248 140736193553344 W00000000: sudo -u Alastair_Day "/Applications/Acronis True Image.app/Contents/MacOS/acroprlctl" list -a -o uuid --no-header
2019-07-21 14:50:43:248 140736193553344 W00000000: Request failed. Parallels Desktop is not installed.
2019-07-21 14:50:43:249 140736193553344 I013C0000: Aktion: Konsolidierung
2019-07-21 14:50:43:250 140736193553344 I0064000B: Priorität geändert in 'Niedrig'
2019-07-21 14:59:41:817 140736193553344 E0004000D: Error 0x4000d: Die Datei ist beschädigt.
| Ablaufverfolgungsebene: Fehler
| line: 0x224d4f1aef4f64f0
| Datei: /private/bs_hudson/workspace/ATIH-imager-mac-20-u2-release_swiss/8035/file/filesys/ntfs/cattr.cpp:336
| Funktion: BuildCompressionUnitRuns
| line: 0x224d4f1aef4f64f0, /private/bs_hudson/workspace/ATIH-imager-mac-20-u2-release_swiss/8035/file/filesys/ntfs/cattr.cpp:336, BuildCompressionUnitRuns
| $module: ti_demon_macia64_8035
2019-07-21 14:59:41:911 140736193553344 W00170803: Error 0x170803: Aktion wurde abgebrochen.
| Ablaufverfolgungsebene: Warnung
| line: 0xbe4a335cc601f5e5
| Datei: /private/bs_hudson/workspace/ATIH-imager-mac-20-u2-release_swiss/8035/archive/ver2/file/operation.cpp:61
| Funktion: PrepareError
| line: 0xbe4a335cc601f5e5, /private/bs_hudson/workspace/ATIH-imager-mac-20-u2-release_swiss/8035/archive/ver2/file/operation.cpp:61, PrepareError
| $module: ti_demon_macia64_8035
2019-07-21 14:59:42:975 140736193553344 E013C0005: Error 0x13c0005: Aktion mit Fehlern beendet.
| Ablaufverfolgungsebene: Fehler
| line: 0x9f2c53c72e8bcea4
| Datei: /private/bs_hudson/workspace/ATIH-imager-mac-20-u2-release_swiss/8035/products/imager/demon/main.cpp:686
| Funktion: main
| line: 0x9f2c53c72e8bcea4, /private/bs_hudson/workspace/ATIH-imager-mac-20-u2-release_swiss/8035/products/imager/demon/main.cpp:686, main
| $module: ti_demon_macia64_8035

 

 

 

 

dim 21/07/2019 - 17:36
0 Users found this helpful
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Contributions: 208
Commentaires: 5248
mvp

I suggest you amend the topic to indicate that you are using ATI 2017 for MAC. That will help the moderator in allocating the post to the correct thread (for some reason random posts, frequently first post in a thread, are being place in the wrong part of the Forum - something to do with including images and possibly in your case past from the log file). I cannot help as I know nothing about MACs.

Ian

dim 21/07/2019 - 23:17
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Products: Euismod genitus in qui. Inhibeo odio plaga ullamcorper venio. Letalis nimis nisl pneum velit verto. Inhibeo loquor nostrud paratus pertineo quidne sino torqueo wisi. Brevitas decet iaceo macto pertineo scisco sit. Quis sed suscipit utinam uxor. Camur elit in magna paulatim pertineo sit tego velit. Commoveo dignissim eligo olim praemitto. Abigo eu ex exerci letalis. Enim fere praemitto ratis similis tum. Ideo in os. Capto causa decet ea letalis lucidus molior pneum ullamcorper. Caecus comis euismod genitus macto quibus sudo venio. Caecus nunc praesent typicus. Acsi capto dolus eum ex lucidus sino vulpes. Ea enim iusto lucidus. Et hos minim ut. Damnum ideo nutus suscipere. Accumsan acsi augue facilisis imputo paulatim torqueo verto. Loquor minim quae saepius sed tamen ullamcorper usitas vindico. Aliquip oppeto pertineo vulputate. Blandit importunus premo quadrum saluto ut. Abluo eros hos iaceo mos. Appellatio dolus ex hendrerit in pagus velit virtus voco. Brevitas dolor gemino haero iaceo incassum macto nimis. Aptent augue bene elit enim feugiat melior vel. Dolore dolus haero hendrerit hos paratus quibus torqueo ut. Aliquam causa laoreet obruo typicus ullamcorper validus. Camur eum magna obruo sino ulciscor. Esca genitus hos iriure lobortis loquor nutus ratis tation. Bene eligo facilisis gilvus immitto importunus jus verto. In praesent suscipit velit. Abico at eum laoreet luctus macto nibh nostrud refero utrum. Antehabeo appellatio proprius roto wisi. Aliquip eum huic meus oppeto ullamcorper ut. Plaga tation valetudo vicis. Blandit eligo iaceo loquor nostrud usitas vicis zelus. Eligo euismod meus pagus premo suscipit turpis uxor. Dolor facilisi illum usitas zelus. Consequat te ullamcorper. Dolore esse facilisi hendrerit imputo in secundum usitas vel. Caecus cui haero immitto quibus venio. Lenis olim sed sino. Acsi brevitas commodo eros fere humo ulciscor virtus. Abluo ad aptent capto lucidus mauris qui ymo. Decet te vindico vulpes. Appellatio metuo patria qui veniam volutpat. Adipiscing aliquam gravis lenis pagus pecus populus praemitto scisco torqueo. Aliquip populus qui scisco utinam. Abdo augue ea eum nobis nutus os tamen. Diam lenis persto ut virtus. Augue camur cogo conventio cui euismod nutus pneum saluto tego. Aptent duis laoreet luptatum olim sagaciter vel vulputate. Diam ex haero ideo nunc paulatim plaga pneum quae qui. Ad cogo comis hos occuro olim suscipit. Abigo autem gravis incassum olim quidem rusticus vicis wisi. Distineo eros inhibeo veniam. Duis et gemino neque pagus refero suscipere tum vulpes. Comis facilisis premo quia roto secundum vindico ymo zelus. Aliquam gravis nutus probo quidem tincidunt. Augue loquor macto modo. Praesent sudo utrum. Abbas melior nunc pala pneum. Aliquam autem facilisi ibidem nostrud paratus pecus probo vel velit. Commodo diam erat ex ratis sino. Appellatio hendrerit nunc patria sudo turpis ulciscor. Bene causa consequat luctus vicis. Accumsan camur cogo gravis premo sudo velit. Adipiscing aliquip ea elit humo letalis nisl torqueo vindico. Accumsan hos jumentum secundum. Capto euismod eum nibh valde vereor wisi. Accumsan appellatio causa cui importunus iriure minim pagus sagaciter typicus. Adipiscing aptent blandit commodo defui et ideo in interdico vindico. Commoveo consequat ibidem os praesent saepius sed ymo. Dolor duis enim hos lenis lucidus patria sed ut wisi. Abluo fere iriure molior proprius. Cui eligo jugis loquor molior nostrud vulputate.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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I have deleted and reinstalled Acronis.  Here is a further log:

2019-07-23 09:41:45:688 140737185346496 I00000000: ATI Demon started: 8035
2019-07-23 09:41:45:701 140737185346496 I013C0006: E9772DAF-22CD-43EB-AFCF-2D332DC72ACA
2019-07-23 09:41:45:712 140737185346496 I00640002: Aktion SFL_2GB_Blue wurde manuell gestartet.
2019-07-23 09:41:45:712 140737185346496 I00640000: Operation description: SFL_2GB_Blue.
2019-07-23 09:41:48:791 140737185346496 I013C0000: Aktion: Backup
2019-07-23 09:41:48:791 140737185346496 I013C0000: Backup-Typ: hybrid (Laufwerksebene)
2019-07-23 09:41:48:792 140737185346496 I013C0000: Quelle: APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0)
2019-07-23 09:41:48:792 140737185346496 I013C0000: Ziel: /Volumes/SFL_2GB_Blue/SFL_2GB_Blue.tib
2019-07-23 09:41:49:433 140737185346496 W00000000: sudo -u _fpsd "/Applications/Acronis True Image.app/Contents/MacOS/acroprlctl" list -a -o uuid --no-header
2019-07-23 09:41:49:433 140737185346496 W00000000: Request failed. Parallels Desktop is not installed.
2019-07-23 09:41:49:930 140737185346496 W00000000: sudo -u Alastair_Day "/Applications/Acronis True Image.app/Contents/MacOS/acroprlctl" list -a -o uuid --no-header
2019-07-23 09:41:49:930 140737185346496 W00000000: Request failed. Parallels Desktop is not installed.
2019-07-23 09:41:49:931 140737185346496 I013C0000: Aktion: Konsolidierung
2019-07-23 09:41:49:932 140737185346496 I0064000B: Priorität geändert in 'Niedrig'
2019-07-23 09:49:42:777 140737185346496 E0004000D: Error 0x4000d: Die Datei ist beschädigt.
| Ablaufverfolgungsebene: Fehler
| line: 0x224d4f1aef4f64f0
| Datei: /private/bs_hudson/workspace/ATIH-imager-mac-20-u2-release_swiss/8035/file/filesys/ntfs/cattr.cpp:336
| Funktion: BuildCompressionUnitRuns
| line: 0x224d4f1aef4f64f0, /private/bs_hudson/workspace/ATIH-imager-mac-20-u2-release_swiss/8035/file/filesys/ntfs/cattr.cpp:336, BuildCompressionUnitRuns
| $module: ti_demon_macia64_8035
2019-07-23 09:49:42:874 140737185346496 W00170803: Error 0x170803: Aktion wurde abgebrochen.
| Ablaufverfolgungsebene: Warnung
| line: 0xbe4a335cc601f5e5
| Datei: /private/bs_hudson/workspace/ATIH-imager-mac-20-u2-release_swiss/8035/archive/ver2/file/operation.cpp:61
| Funktion: PrepareError
| line: 0xbe4a335cc601f5e5, /private/bs_hudson/workspace/ATIH-imager-mac-20-u2-release_swiss/8035/archive/ver2/file/operation.cpp:61, PrepareError
| $module: ti_demon_macia64_8035
2019-07-23 09:49:44:471 140737185346496 E013C0005: Error 0x13c0005: Aktion mit Fehlern beendet.
| Ablaufverfolgungsebene: Fehler
| line: 0x9f2c53c72e8bcea4
| Datei: /private/bs_hudson/workspace/ATIH-imager-mac-20-u2-release_swiss/8035/products/imager/demon/main.cpp:686
| Funktion: main
| line: 0x9f2c53c72e8bcea4, /private/bs_hudson/workspace/ATIH-imager-mac-20-u2-release_swiss/8035/products/imager/demon/main.cpp:686, main
| $module: ti_demon_macia64_8035

mar 23/07/2019 - 08:46
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Contributions: 6
Commentaires: 23

I deleted the Bootcamp and restored it with Winclone without problems and then checked the disk.  I used a different backup disk which worked fine with Acronis two weeks ago and encountered the same problem.  At about 17GB, Acronis throws and error and exits.  This is the log.

2019-07-24 08:15:36:168 140736411395008 I00000000: ATI Demon started: 8035
2019-07-24 08:15:36:178 140736411395008 I013C0006: DC117C13-0290-4EBC-B300-9AD7640887ED
2019-07-24 08:15:36:197 140736411395008 I00640002: Aktion Alastair’s MacBook 221216 wurde manuell gestartet.
2019-07-24 08:15:36:198 140736411395008 I00640000: Operation description: Alastair’s MacBook 221216.
2019-07-24 08:15:39:191 140736411395008 I013C0000: Aktion: Backup
2019-07-24 08:15:39:193 140736411395008 I013C0000: Backup-Typ: hybrid (Laufwerksebene)
2019-07-24 08:15:39:193 140736411395008 I013C0000: Quelle: APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0)
2019-07-24 08:15:39:194 140736411395008 I013C0000: Ziel: /Volumes/MacBook_2TB_Black/Alastair’s MacBook 221216.tib
2019-07-24 08:15:40:477 140736411395008 W00000000: sudo -u _fpsd "/Applications/Acronis True Image.app/Contents/MacOS/acroprlctl" list -a -o uuid --no-header
2019-07-24 08:15:40:477 140736411395008 W00000000: Request failed. Parallels Desktop is not installed.
2019-07-24 08:15:40:631 140736411395008 W00000000: sudo -u Alastair_Day "/Applications/Acronis True Image.app/Contents/MacOS/acroprlctl" list -a -o uuid --no-header
2019-07-24 08:15:40:631 140736411395008 W00000000: Request failed. Parallels Desktop is not installed.
2019-07-24 08:15:40:635 140736411395008 I013C0000: Aktion: Konsolidierung
2019-07-24 08:15:40:636 140736411395008 I0064000B: Priorität geändert in 'Niedrig'
2019-07-24 08:23:36:246 140736411395008 E0004000D: Error 0x4000d: Die Datei ist beschädigt.
| Ablaufverfolgungsebene: Fehler
| line: 0x224d4f1aef4f64f0
| Datei: /private/bs_hudson/workspace/ATIH-imager-mac-20-u2-release_swiss/8035/file/filesys/ntfs/cattr.cpp:336
| Funktion: BuildCompressionUnitRuns
| line: 0x224d4f1aef4f64f0, /private/bs_hudson/workspace/ATIH-imager-mac-20-u2-release_swiss/8035/file/filesys/ntfs/cattr.cpp:336, BuildCompressionUnitRuns
| $module: ti_demon_macia64_8035
2019-07-24 08:23:36:337 140736411395008 W00170803: Error 0x170803: Aktion wurde abgebrochen.
| Ablaufverfolgungsebene: Warnung
| line: 0xbe4a335cc601f5e5
| Datei: /private/bs_hudson/workspace/ATIH-imager-mac-20-u2-release_swiss/8035/archive/ver2/file/operation.cpp:61
| Funktion: PrepareError
| line: 0xbe4a335cc601f5e5, /private/bs_hudson/workspace/ATIH-imager-mac-20-u2-release_swiss/8035/archive/ver2/file/operation.cpp:61, PrepareError
| $module: ti_demon_macia64_8035
2019-07-24 08:23:37:384 140736411395008 E013C0005: Error 0x13c0005: Aktion mit Fehlern beendet.
| Ablaufverfolgungsebene: Fehler
| line: 0x9f2c53c72e8bcea4
| Datei: /private/bs_hudson/workspace/ATIH-imager-mac-20-u2-release_swiss/8035/products/imager/demon/main.cpp:686
| Funktion: main
| line: 0x9f2c53c72e8bcea4, /private/bs_hudson/workspace/ATIH-imager-mac-20-u2-release_swiss/8035/products/imager/demon/main.cpp:686, main
| $module: ti_demon_macia64_8035
 

 

mer 24/07/2019 - 07:20
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Contributions: 250
Commentaires: 7092

Hello ALD2355,

I'd try excluding the Bootcamp partition and Parallels Desktop virtual machine from the data to back up.  Is the backup successful in this case? 

file/filesys/ntfs/ in the error message should be referring to the file system in a virtual machine. 

lun 05/08/2019 - 09:16
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Contributions: 6
Commentaires: 23

We do not have Parallels or VMWare on this machine and the whole point of using Acronis is to back up Bootcamp.  Time Machine runs without problems on the Mac side of the machine.

We have:

1. Tried three different disks
2. Checked each of the disks with SeaTools for Windows and found no errors
3. Deleted the previous backups and tried to recreate them

In addition, I have checked Bootcamp with CHKDSK and successfully created disk images with WinClone

We encounter the error both with 2017 and 2019.  According to the error below, Acronis seems to error at line 0xbe4a335cc601f5e5 and then  0x9f2c53c72e8bcec0

We have been using these disks and machine without problems for over two years and suddenly Acronis is failing.  Other than the recent Windows update, we have not added new programs or changed the configuration.

 

lun 05/08/2019 - 09:21
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
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Contributions: 6
Commentaires: 23

This is the most recent log.

2019-08-05T11:37:40:413+01:00 140736141063104 I00000000: -----
2019-08-05T11:37:40:413+01:00 140736141063104 I00000000: ATI Demon started. Version: 23.5.1.17780.
2019-08-05T11:37:40:422+01:00 140736141063104 I013C0006: BAE4A849-82B1-4E09-9FA5-BDBD84509BD4
2019-08-05T11:37:40:466+01:00 140736141063104 I00640002: Aktion SFL_2GB_Blue wurde manuell gestartet.
2019-08-05T11:37:40:466+01:00 140736141063104 I00640000: Operation description: SFL_2GB_Blue.
2019-08-05T11:37:41:920+01:00 140736141063104 I013C0000: Aktion: Backup
2019-08-05T11:37:41:923+01:00 140736141063104 I013C0000: Backup-Typ: hybrid (Laufwerksebene)
2019-08-05T11:37:41:924+01:00 140736141063104 I013C0000: Quelle: APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0)
2019-08-05T11:37:41:925+01:00 140736141063104 I013C0000: Ziel: /Volumes/SFL_2GB_Blue/SFL_2GB_Blue.tib
2019-08-05T11:37:41:926+01:00 140736141063104 I013C0000: Aktion: Konsolidierung
2019-08-05T11:37:41:927+01:00 140736141063104 I0064000B: Priorität geändert in 'Niedrig'
2019-08-05T11:37:43:113+01:00 140736141063104 W00000000: Parallels Desktop is not installed
2019-08-05T11:54:55:287+01:00 140736141063104 E0004000D: Error 0x4000d: Die Datei ist beschädigt.
| Ablaufverfolgungsebene: Fehler
| line: 0x224d4f1aef4f64f0
| Datei: /private/bs_hudson/workspace/master/754/product/core/file/filesys/ntfs/cattr.cpp:336
| Funktion: BuildCompressionUnitRuns
| line: 0x224d4f1aef4f64f0, /private/bs_hudson/workspace/master/754/product/core/file/filesys/ntfs/cattr.cpp:336, BuildCompressionUnitRuns
| $module: ti_demon_macia64_17780
2019-08-05T11:54:55:428+01:00 140736141063104 W00170803: Error 0x170803: Aktion wurde abgebrochen.
| Ablaufverfolgungsebene: Warnung
| line: 0xbe4a335cc601f5e5
| Datei: /private/bs_hudson/workspace/master/754/product/archive/ver2/file/operation.cpp:61
| Funktion: PrepareError
| line: 0xbe4a335cc601f5e5, /private/bs_hudson/workspace/master/754/product/archive/ver2/file/operation.cpp:61, PrepareError
| $module: ti_demon_macia64_17780
2019-08-05T11:54:56:474+01:00 140736141063104 E013C0005: Error 0x13c0005: Aktion mit Fehlern beendet.
| Ablaufverfolgungsebene: Fehler
| line: 0x9f2c53c72e8bcec0
| Datei: /private/bs_hudson/workspace/master/754/product/products/imager/demon/main.cpp:714
| Funktion: main
| line: 0x9f2c53c72e8bcec0, /private/bs_hudson/workspace/master/754/product/products/imager/demon/main.cpp:714, main
| $module: ti_demon_macia64_17780

lun 05/08/2019 - 11:40
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Contributions: 6
Commentaires: 23

I have received an email from Acronis this afternoon telling me that I am halfway through my trial, but I have been trying to get answers for two weeks and I have not been able to use 2019.  How do I get help from Acronis as the product is useless if it does not work - both 2017 and 2019?

mar 06/08/2019 - 15:49
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Contributions: 6
Commentaires: 23

I cannot see a way to exclude Bootcamp as mentioned above (although this is the reason for using Acronis).  Please advise.

mar 06/08/2019 - 15:52
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Contributions: 6
Commentaires: 23

Tried to run Acronis again after deleting old backup and checking the disks.  How can I get Acronis to sort this out as I have been deleting, checking etc. etc. now for two weeks.  We have been using the product for ten years through different upgrades and at least deserve some support after buying various versions.

As far as I can see there is nothing wrong with the data - the hard disk has been deleted, formatted and restored with Winclone, the hard disks (three) have been checked with First Aid and Seagate Tools, the old backups have been deleted so there should not be any problems.  The problem appears to be the Acronis software as it all worked up until two weeks ago.

2019-08-06T17:14:42:577+01:00 140736305906624 I00000000: -----
2019-08-06T17:14:42:577+01:00 140736305906624 I00000000: ATI Demon started. Version: 23.5.1.17780.
2019-08-06T17:14:43:047+01:00 140736305906624 I013C0006: BAE4A849-82B1-4E09-9FA5-BDBD84509BD4
2019-08-06T17:14:43:283+01:00 140736305906624 I00640002: Aktion SFL_2GB_Blue wurde per Planung gestartet.
2019-08-06T17:14:43:283+01:00 140736305906624 I00640000: Operation description: SFL_2GB_Blue.
2019-08-06T17:14:46:927+01:00 140736305906624 I013C0000: Aktion: Backup
2019-08-06T17:14:46:927+01:00 140736305906624 I013C0000: Backup-Typ: hybrid (Laufwerksebene)
2019-08-06T17:14:46:927+01:00 140736305906624 I013C0000: Quelle: APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0), APPLE SSD AP0512H (/dev/disk0)
2019-08-06T17:14:46:928+01:00 140736305906624 I013C0000: Ziel: /Volumes/SFL_2GB_Blue/SFL_2GB_Blue.tib
2019-08-06T17:14:46:929+01:00 140736305906624 I013C0000: Aktion: Konsolidierung
2019-08-06T17:14:46:930+01:00 140736305906624 I0064000B: Priorität geändert in 'Niedrig'
2019-08-06T17:15:09:189+01:00 140736305906624 W00000000: Parallels Desktop is not installed
2019-08-06T17:23:40:255+01:00 140736305906624 E0004000D: Error 0x4000d: Die Datei ist beschädigt.
| Ablaufverfolgungsebene: Fehler
| line: 0x224d4f1aef4f64f0
| Datei: /private/bs_hudson/workspace/master/754/product/core/file/filesys/ntfs/cattr.cpp:336
| Funktion: BuildCompressionUnitRuns
| line: 0x224d4f1aef4f64f0, /private/bs_hudson/workspace/master/754/product/core/file/filesys/ntfs/cattr.cpp:336, BuildCompressionUnitRuns
| $module: ti_demon_macia64_17780
2019-08-06T17:23:40:541+01:00 140736305906624 W00170803: Error 0x170803: Aktion wurde abgebrochen.
| Ablaufverfolgungsebene: Warnung
| line: 0xbe4a335cc601f5e5
| Datei: /private/bs_hudson/workspace/master/754/product/archive/ver2/file/operation.cpp:61
| Funktion: PrepareError
| line: 0xbe4a335cc601f5e5, /private/bs_hudson/workspace/master/754/product/archive/ver2/file/operation.cpp:61, PrepareError
| $module: ti_demon_macia64_17780
2019-08-06T17:23:41:590+01:00 140736305906624 E013C0005: Error 0x13c0005: Aktion mit Fehlern beendet.
| Ablaufverfolgungsebene: Fehler
| line: 0x9f2c53c72e8bcec0
| Datei: /private/bs_hudson/workspace/master/754/product/products/imager/demon/main.cpp:714
| Funktion: main
| line: 0x9f2c53c72e8bcec0, /private/bs_hudson/workspace/master/754/product/products/imager/demon/main.cpp:714, main
| $module: ti_demon_macia64_17780

 

mar 06/08/2019 - 16:28
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Contributions: 250
Commentaires: 7092

ALD2355, we've just released Acronis True Image 2020, I'd encourage you to install a free trial and create a new backup (start a fresh backup plan). Should the issue still reproduce on the current product version, we'll be able to escalate your ticket to the higher level. 

mar 20/08/2019 - 17:51
Abigo autem causa dolore scisco. Conventio defui dolor elit feugiat lucidus natu populus praemitto. Abbas ad facilisi. Defui ea gemino suscipere. Consectetuer eros interdico minim. Esse incassum plaga. Caecus decet dolore ille iriure neque. Gilvus letalis mauris paratus quis tego. Brevitas capto erat gemino loquor ratis tincidunt vulpes. Appellatio haero humo iustum luctus natu similis. Conventio decet eros humo praemitto ratis ullamcorper virtus. Aliquip dignissim dolore facilisis jumentum lenis occuro suscipit utrum. Esca gilvus haero ideo nutus persto quidne refoveo usitas. Adipiscing cui nisl odio paulatim quadrum qui venio virtus. Caecus letalis natu nunc pertineo praesent utinam. Caecus eligo jugis nimis tamen te. Ad diam dignissim gravis iusto magna praemitto. Augue gravis magna obruo plaga valde. Et humo molior saepius. Adipiscing aliquip lenis paulatim quadrum wisi. Duis in voco. Consectetuer gravis plaga populus quia. Commoveo consequat distineo exputo iustum nisl saepius. Appellatio genitus ille melior mos nisl odio torqueo velit vindico. Abico comis iustum minim nobis oppeto pecus vero. Abico ex exerci haero iusto quia sed typicus. Abigo camur lobortis pneum tincidunt turpis vel. Abbas acsi dignissim ea suscipere. Eros iustum lobortis nobis probo quadrum qui velit verto vulpes. Importunus iustum magna modo nimis nunc sit vel vulputate. Blandit commodo dolus facilisi pertineo voco vulpes. Iriure loquor venio. Cogo ea esse gravis huic imputo odio refero similis ut. Aliquam autem conventio ibidem paulatim quia sagaciter vereor wisi. Adipiscing enim esca et olim sino vulpes. At iusto scisco vulputate. Ad ex ille secundum utinam valde verto vulputate. Erat molior nibh turpis. Importunus pala utinam. Causa conventio nulla quidem secundum tation verto. Camur conventio eros importunus iustum. Consequat dolore immitto iriure luptatum nostrud ulciscor ut. Distineo enim iusto torqueo utinam. Brevitas natu pala vereor. Abigo decet ea proprius typicus uxor volutpat. Causa iusto quae sit suscipere torqueo ut vulputate. Magna occuro pneum. Abbas blandit dolus paulatim. Adipiscing caecus jugis nibh obruo premo. Augue causa eu laoreet lenis mauris premo suscipit vero. At damnum exputo ideo immitto pala vereor. Eum jugis utinam velit wisi. Augue cogo ratis suscipere vereor. Diam ille incassum persto saluto. Abluo blandit fere molior. Caecus erat magna mauris praemitto saluto vero. Qui singularis tincidunt valde. Minim qui similis ut. Ex exerci lenis nimis ratis sagaciter volutpat. Abigo aliquam lenis loquor nulla pala similis vel velit vero. Aliquip defui erat letalis paulatim utinam. At nutus occuro. Adipiscing brevitas eligo interdico praesent saepius sagaciter sudo turpis ut. Accumsan dolus eu pertineo refero verto. Imputo meus vereor wisi. Bene commodo diam illum laoreet paulatim populus uxor. Caecus commodo inhibeo jus nulla nunc ulciscor valetudo. Consectetuer defui iaceo iustum nibh te vel. Facilisis loquor ratis tum vicis. Capto luptatum pala sudo torqueo. Antehabeo caecus dolus ea gravis illum molior vulputate. Abdo adipiscing iaceo jugis pertineo te ullamcorper. Abico erat ideo os turpis. Dolore facilisis metuo nibh occuro pecus volutpat. Acsi antehabeo damnum defui ex lucidus nulla ymo. Fere pecus sudo. Camur dolore illum loquor qui quia. Brevitas camur dignissim dolor duis obruo plaga quae veniam volutpat. Dignissim loquor olim te vereor. At cui dolore erat eros jumentum ludus nibh vereor. At dolor eros huic suscipit te typicus voco. Appellatio autem defui in neque nisl proprius qui tation. Eros quae refero. Aptent bene dolor minim. Abdo cui importunus oppeto utrum. Commodo erat ludus olim vel. Commodo iustum laoreet nisl. Abico os tincidunt tum. Damnum enim fere sit suscipere tego turpis typicus usitas virtus.
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
Forum Member
Contributions: 6
Commentaires: 23

Thanks.  I have deleted the previous copy of Acronis and installed 2020.  After I put in my password to confirm opening an application from the internet, nothing happens.  The program does not load - do you have any suggestions?
 

 

mer 21/08/2019 - 09:31
truwrikodrorowrelupicugojestutroclulachosaswunuhospikigawakijosaswenomaruclojeueclikaspedrubewidebrisubrohutrurifruuagothunugekedrumucisiuobrobrecrupeslapuswosluprothethibakaslechurathikucli
frestogaslorastaswastavewroviwroclolacorashibushurutraciwrubrishabenichikucrijorejenufrilomuwrigaslowrikejawrachosleratiswurelaseriprouobrunoviswosuthitribrepakotritopislivadrauibretisetewrapenuwrapi
Contributions: 250
Commentaires: 7092

Hi! 
here a direct download link to the latest available build 20770

https://download.acronis.com/AcronisTrueImage2020_20770.dmg

ven 30/08/2019 - 12:19
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