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Cleanser: Unable to locate IOAPIC

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Hi *,

starting a created Cleanser ISO 6.0.691 shows the following errors just under AcronisLogo:
ERROR: Unable to locate IOAPIC for IRQ 64
ERROR: Unable to locate IOAPIC for IRQ 65
ERROR: Unable to locate IOAPIC for IRQ 78
Loading, please wait....
thats it.... nothing happens...

Any Idea????
The Server is a DELL PowerEdge 2950 with a SAS 6i-Controler

Regards
Heiko

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cleanser_error.jpg 32.01 Ko
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wow.... after 30 min there is a new error!!!
Never wait so long :-(

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66396-95875.jpg 105.61 Ko

Hello Heiko,

Thank you for posting. I will do my best to assist you.

I would recommend to download the bootable media from your Acronis web-account as a temporary workaround.

You can also boot the bootable media with this parameter: acpi=off To enable it press F11 when the media finishes loading and enter it in the prompt window.

If it fails to resolve the issue please contact our Support team with this report.

Please let me know if you need additional help.

Thank you.