Extremely Slow Performace Of Other Apps After Installing Arconis

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At the suggestion of a collegue I purchased and installed Arconis on two of my home computers. I ran my initial backups and then went back to my usual functions.

I am a software developer and am currently developing an app in MS Access. I am working on a quad core i9 machine with 12GB of memory. Prior to the installation of Arconis, opening an Access MDB took about 1 second or less. After installations it took 30 seconds. This is clearly not acceptable. I restored my system to a checkpoint just prior to the Arconis install and my open time for an Access MDB was back to one second or less.

What in Arconis is causing this issue and how can I get it to stop? I can't use it if this is a usual tradeoff. I didn't do any custom configuration when I installed the product, just took the defaults.

Dom, 06/17/2012 - 15:10
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Welcome,
This would not be considered "a usual tradeoff". Without knowledge of your hardware or environment this would be difficult or impossible to diagnose over a forum.

It's hard to say what this behavior might be attributed to. Does it only happen with .MDB files? ... With a specific Application? and/or are the files stored on a system drive, USB or external?

Do you have any additional information or conclusions of your own, beyond uninstalling returns normal behavior?

Users here like myself are happy to try and help. If you don't want to go down this path, Acronis provides free 30day technical support for its products. It might be in your best interest to work with them directly in order to help you identify your specific issue and evaluate the product.

Dom, 06/17/2012 - 16:02
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